Forum Discussion
Text history log not reflecting actual text log on phone
Is anyone else having problems with text log on T-Mobile website under usage not matching actual text log on phone?
On the T-Mobile website the usage details claim I have incoming text from code 128 but wont show an actual telephone number. Its also claiming I'm receiving these incoming text come on T-Mobile website but I am not actually getting any text messages on my phone. Website is also not listing any of my outgoing text messages. I called T-Mobile twice now and I'm not getting any results or answers from them. Is this happening to anyone else?
I have looked into this, and have tested it out. 2300 seems to come up on usage log but there is no actual texts on my phone. It seems to be either a number I have blocked OR if you have spam protection on, it's spam texts that TMobile may have automatically blocked therefore you don't have it in your phone's text history. As for 127/128 it seems to coincide with the texts you get when someone leaves a voicemail. I know my data times seem to be 2/3 hours off of actual EST but texts are usually shown as the correct time in whatever time zone you're located.
