Forum Discussion
Voicemail Transcription not working
I have an iPhone XS max, iOS 12.2. My voicemail transcription is no longer working. Is this happening to anyone else? Apple told me to contact t-mobile.
¡Hola, @jenc7!
Welcome to our Support Community! We're currently working with Apple on this issue. In the meantime, you can try the following steps:
- On the iPhone, open the Teléfono app and tap on Correo de voz.
- At the top left, tap Saludo, luego presiona Cancelar. You should now see your messages and be able to play them.
I just upgraded from iPhone 7 to 11 and I'm having the same issue. I've contacted T-Mobile a few times and have gotten no where with an answer as to why or how to fix it.
¡Hola, @jenc7!
Welcome to our Support Community! We're currently working with Apple on this issue. In the meantime, you can try the following steps:
- On the iPhone, open the Teléfono app and tap on Correo de voz.
- At the top left, tap Saludo, luego presiona Cancelar. You should now see your messages and be able to play them.
