Forum Discussion

jenc7's avatar
jenc7
Network Novice
Hace 6 años

Voicemail Transcription not working

I have an iPhone XS max, iOS 12.2. My voicemail transcription is no longer working. Is this happening to anyone else? Apple told me to contact t-mobile.

  • ¡Hola, @jenc7​!

    Welcome to our Support Community! We're currently working with Apple on this issue. In the meantime, you can try the following steps:

    1. On the iPhone, open the Teléfono app and tap on Correo de voz.
    2. At the top left, tap Saludo, luego presiona Cancelar. You should now see your messages and be able to play them.
  • Elwise's avatar
    Elwise
    Network Novice

    Hi I have an Samsung S24 Ultra.. my voicemail transcription does not work.   When I set language as English..it says can't save language and none of my messages are transcribed.

  • Elwise wrote:

    Hi I have an Samsung S24 Ultra.. my voicemail transcription does not work.   When I set language as English..it says can't save language and none of my messages are transcribed.

    Same