Forum Discussion
Why are we being penailzed for paying with a credit card?
T-Mobile already took away the $5 discount that I had for auto-pay, and now will add a $10 penalty if I do not give them a debit card or bank account!!! This is daylight robbery and I am very disappointed in these tactics. I have been with T-mobile since 2006, now I will probably have to change providers. The $10 increase is more than any credit card company charges fees for processing a transaction. Really T-Mobile???
- Syndrome_XNewbie Caller
What tomwil SAID ^^^^^^^
Auto withdrawals from checking have forced me to close many checking accounts because of transaction timing scams between deposits and withdrawals by the financial institution.
You risk overdraft fees and balance errors when you opt in for checking withdrawals.
Bad Idea, in my professional opinion.
- tomwilBandwidth Buff
syaoran wrote:
sundararaman66 wrote:
I spoke to tmobile rep and they suggested a way out. Setup auto pay with debit card but few days before pay the balance with visa credit card (which offers) device protection. So I have to diligently do this every month.
I highly doubt that is going to work. Once you select to make the payment with a credit card, the autopay discount will be automatically removed.
It may work paying earlier with a credit card, as the total shown for payment may include the discount because of the autopay debit card. Hope the OP lets us know if it works or not.
But I am still very apprehensive on giving T-Mobile any debit card or bank account info, because of the frequent data breaches.
- Syndrome_XNewbie Caller
This is the worst policy change in the history of telecommunications.
Anybody enacting a policy to penalize people with good credit from routine payments is trying to infuriate customers.
Carriers all do this in order to drive prorated claw backs and drive customers to buy new equipment. An angry consumer consumes at double the normal ratio.
All the cellular carriers have harrassed customers into switching to drive consumer electronics sales. AT&T and Sprint will likely do the same thing next quarter.
If you switch you are being triggered. The money you lose on the monthly discount is pennies compared to proration and line swapping fees.
- syaoranTransmission Titan
sundararaman66 wrote:
I spoke to tmobile rep and they suggested a way out. Setup auto pay with debit card but few days before pay the balance with visa credit card (which offers) device protection. So I have to diligently do this every month.
I highly doubt that is going to work. Once you select to make the payment with a credit card, the autopay discount will be automatically removed.
- sundararaman66Newbie Caller
I spoke to tmobile rep and they suggested a way out. Setup auto pay with debit card but few days before pay the balance with visa credit card (which offers) device protection. So I have to diligently do this every month.
- fireguy_6364Modem Master
i recommend looking hard into them..you wont get a auto pay discount for using a CC card with V either. you have to use their own CC card. ATT still allows it from what i can tell but only on certain plans.
- sundararaman66Newbie Caller
yes, Auto pay discount is significant and it was one of the decision point we subscribe to TMOBILE. Because of this there are many customers like me would look for alternate service providers.
- fireguy_6364Modem Master
they didnt remove using a CC card to pay...they removed getting the discount for using the CC for auto pay.
- sundararaman66Newbie Caller
Our Ventura X credit card covers the device enrolled in the account provided if we make a monthly payment with visa credit card. Now we loose the coverage for our devices. This is very bad on the tmobile part.
- nisa5759Network Novice
I just spoke with Burton a customer service rep with Tmobile. I asked if the option to pay with credit cards is still in effect and I was told you CAN pay with credit cards but you just wont receive the $5 discount for AUTOPAY
He told me that he would note my account and I would still be able to have payments made by credit card. I personally don't mind the additional $5 since I'm on the Magenta plan. It's more important that they don't have access to banking account.
There will always be hackers out there and all carriers fall victim to them, but I’d rather they have my credit card than my banking account.
Contenido relacionado
- Hace 9 años
- Hace 3 meses
- Hace 2 años
- Hace 2 años
- Hace 2 años