Forum Discussion

deshawnwatson13's avatar
deshawnwatson13
Newbie Caller
Hace 6 meses

Why am i being charged a returned payment fee?

I'm being charged a 30 returned payment fee. And I don't even know what this is for. I risk having my service suspended if I don't pay it. ¿Qué hago?

 

  • syaoran's avatar
    syaoran
    Transmission Titan

    Did you purchase something from a T-Mobile Store or through T-Mobile.com and returned it?  Did your payment process successfully when made or when auto pay triggered?  

    Customer Care can tell you exactly what it was for.  You can reach them by calling 611 or you can also reach out to T-Mobile via DM on Facebook or Twitter to inquire about the charge.