Forum Discussion
Connect to tv
Added Hulu to my Disney+, TV (Samsung Smart) says I have to delete app and re-add it. Try to do that it says I need to reset tv. Did that & lost everything Disney+, Prime, Apple+, Peacock. Now tv says I am not connected to internet. Cann't get reconnected. In Settings I click on Network Settings, Click on T-Mobile put in my password - it says connection failed - put in my mobile phone # - Connection failed. Try unplugging tv - didn't work. Any help? & Thank you in advance.
If your TV is older, it may not support the 5 GHz band on the TM gateway. Since, by default, the gateway uses a single SSID for both 2.4 GHz and 5 GHz bands, you have gotten lucky when the TV originally was connected. Try setting up a new channel that is only 2.4 GHz with a unique SSID that you can refer to when you try to connect your TV.
