Forum Discussion
Good signal/bars but no network connection many times daily
Ok here's what is going on... I have pretty good signal almost full 5g bars most of the time down to where it drops to 4g lte at full bars. From time to time every couple hours I lose connection to t...
I have a couple ideas about this. If you're in a lower level room or basement, you can have some issues with the connection cutting in and out due to line of site. I'd head to a higher level of the house/building if possible. Restarting the phone on a daily basis can help make sure you maintain a solid connection. If this is happening in the same area and even around the same time of day, this could be something our engineering team can look into after our Tech Care team files a Service Complaint for you.
