Forum Discussion
ipads not connecting to home internet
I have a 2nd gen and a bit later (2012?) Ipad that have been working fine when connects via WiFi to at&t.
However, 2 weeks ago I moved and set up T-Mobile home internet. All my other devices have connected with no issue. A 2013 MacBook Air connected with no issue. The iPads are unable to connect, despite resetting network settings, unplugging modem, etc. The passwords are for sure correct and the devices are able to connect to public networks so not a wholesale WiFi issue on their end. I appreciate any suggestions.
Thanks for the update. I just found another conversation on connecting wireless thermostats and the issue that they were having.
1. Open the T-mobile Internet app
2. Go to the Network tab at the bottom
3. Click on the "+" sign to add a network
4. Add in the information for a 2nd network and change the frequency band to 2.4 GHz.
Done. Now you have 2 networks and 1 is 2.4 only.
I used following via the T-Mobile app and created a 2nd WIFI at 2.4 GHz, WPA2 and AES WUPA Encryption Mode. This might be a better option without impacting the security options on the router. I'm also hopeful when we install a new WIFI thermostat that it will allow us to use either network.
whogue wrote:
I tried setting up a 2.4 GHz network for my old iPad but the "Add" box remains grayed out and only offers me the option to Cancel. What am I doing wrong?
You need to set up the 2.4 GHz network in the T-Mobile Internet app before you start connecting your ipad.
I'm glad I'm not the only one with a super outdated iPad. It's connected now! Thank you Schroeder5!!!
I also have an old iPad, and thanks to the suggestions on the list, it is now connected. ¡Gracias!
Thank you all!!!!! I've been trying to connect my old generation iPad with no luck. After reading these instructions....added 2nd network...guess what...10 minutes later....SUCCESS!!!!
