No SMS/MMS texts being sent

Why are so many people having problems with the same thing?  Verizon says it is coming from TMobile users so there is nothing they can do, but we are all suffering from no helpful information from TMobile as I look at previous posts about the subject of not being able to text one of our contacts any longer even after doing everything TMobile says we should do.

interesting. usually short code is what is used when you are sent a code or whatnot via text from a company (getting a security code sent to you to confirm something etc) and not so much regular texting. kind of weird that THAT is what fixed it lol

Power the device off and leave it off for at least 5 minutes to allow it to refresh on the network.

Thanks but that didn't work 😥

I'm having the same issues as well

I am having the same problems... have tried reset, clear cache... seem to be receiving texts, phone won't send text or mms.

Are you having issues messaging a certain number or numbers? Is it only happening with certain carriers? If you're using other messaging apps, have you tried uninstalling those for testing purposes to see if the message go through?

Thank you, I am having messaging issues to all my contacts, individual or group texts, to other networks and to my own family on this same account. My other lines are not having this issue... my son's phone texts fine but does not receive my texts. I receive texts but cannot send to any of my contacts.  

Sent from Yahoo Mail on Android

On Mon, Mar 30, 2020 at 12:31 PM, tmo_mike_c<no-reply@t-mobile.com> wrote:

#yiv0525084306 * #yiv0525084306 a #yiv0525084306 body {font-family:Helvetica, Arial, sans-serif;}#yiv0525084306 #yiv0525084306 h1, #yiv0525084306 h2, #yiv0525084306 h3, #yiv0525084306 h4, #yiv0525084306 h5, #yiv0525084306 h6, #yiv0525084306 p, #yiv0525084306 hr {}#yiv0525084306 .yiv0525084306button td {}

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No SMS/MMS texts being sent

reply from tmo_mike_c in Network & coverage - View the full discussion

Are you having issues messaging a certain number or numbers? Is it only happening with certain carriers? If you're using other messaging apps, have you tried uninstalling those for testing purposes to see if the message go through?

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Thanks for the extra info. Do you have a 3rd party messaging app installed? If so, can you remove it and give it another shot? Also, can you try typing the number in manually instead of using the saved contact?

HI,If you mean other messaging apps like FB messenger, then, yes, I have it and its the only thing letting me communicate with the outside world right now. 

I would really like to get this problem solved so I can text with co-workers and friends/family as usual. 

I have uninstalled the messenger app, I deleted my son's contact information.... I have shut down my phone, gave it 20 minutes, restarted, then texted to my son by entering his number... nothing... he did not receive the text.. I am still unable to send any text or picture.

Thank you, let's get this solved, what do I do next? 

Rebecca Parker15092051757

On Friday, April 3, 2020, 10:40:30 AM PDT, tmo_mike_c <no-reply@t-mobile.com> wrote:

#yiv8051006808 * #yiv8051006808 a #yiv8051006808 body {font-family:Helvetica, Arial, sans-serif;}#yiv8051006808 #yiv8051006808 h1, #yiv8051006808 h2, #yiv8051006808 h3, #yiv8051006808 h4, #yiv8051006808 h5, #yiv8051006808 h6, #yiv8051006808 p, #yiv8051006808 hr {}#yiv8051006808 .yiv8051006808button td {}

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No SMS/MMS texts being sent

reply from tmo_mike_c in Network & coverage - View the full discussion

Thanks for the extra info. Do you have a 3rd party messaging app installed? If so, can you remove it and give it another shot? Also, can you try typing the number in manually instead of using the saved contact?

This email was sent by T-Mobile Support because you are a registered user.

You may unsubscribe instantly from T-Mobile Support, or adjust email frequency in your email preferences

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