Pixel 6 - suddenly no service

are there any other TMO phones in your home or around you? are they seeing the same thing or no? if you leave that area by say 5+ miles do you regain signal? could be an issue with the tower that covers that area..could be the phone or even the sim card..

Yes, I seemed to starting having this issue in the last couple of weeks.  I thought it was isolated to a specific cell tower, since it seems to loose internet in the same vicinity.. but another TMobile user has a non Google phone and has full internet.

I have a Google Pixel 6 Pro..  airplane mode on/off doesn't fix it, reboot of the phone doesn't fix it, changing adaptive connectivity doesn't fix it..   changing preferred connection from 5G to LTE to 3G doesn't fix it.. I'm at a loss.

I wonder if Google pushed out an update that conflicts with whatever connection type TMO has with certain towers.   Especially that ira not isolated to just the tower near me, but it is isolated to the Pixel phones..

MFlory wrote:

Yes, I seemed to starting having this issue in the last couple of weeks.  I thought it was isolated to a specific cell tower, since it seems to loose internet in the same vicinity.. but another TMobile user has a non Google phone and has full internet.

I have a Google Pixel 6 Pro..  airplane mode on/off doesn't fix it, reboot of the phone doesn't fix it, changing adaptive connectivity doesn't fix it..   changing preferred connection from 5G to LTE to 3G doesn't fix it.. I'm at a loss.

I wonder if Google pushed out an update that conflicts with whatever connection type TMO has with certain towers.   Especially that ira not isolated to just the tower near me, but it is isolated to the Pixel phones..

 

 

 

also a possibility..did you guys receive anything update wise as of late? could be a back end deal that isnt even noticed being downloaded..but wont really know until even more devices start popping up with the same issues.

Google has been pushing Google app updates in the last week preparing for the March security patch so you may want to try updating your apps.

I've received 2 carrier services updates in the last week on my Pixel 6.

gramps28 wrote:

Google has been pushing Google app updates in the last week preparing for the March security patch so you may want to try updating your apps.

I've received 2 carrier services updates in the last week on my Pixel 6.

i have received 2 on my V60 as well oddly enough.

i dont recommend network resets to people nearly as much as i used to when i was with Sprint..their network reset just affected the mobile data side and nothing else..first time i did one over here i ran into what you did..it reset ALL of them lol..

Pixel 6a having the same issue. When I have the 5G network set as 'preferred', I'll get the exclamation point on the signal bars and can't send/receive texts at home, in a just city outside of Tacoma, WA. I've had the phone since Christmas 2022 and it didn't have a problem with connectivity until about a month ago. I'll try to send a text and will get a message that it can't be sent, that's when I'll see the exclamation point. It will disappear after several minutes but wondering why this is happening all of a sudden. Phone has the latest updates from Google. The only issue is when I'm at home. My wife has the same phone and same issue. 

does your problem happen everywhere or just at one location like your home or work? if the problem follows it could be the device or how its trying to read certain signals from TMO..if the problem does not follow you then its a issue with whatever tower you normally connect to in that one location.

by chance are you connected to wifi and wifi calling when this is happening?

So far I've noticed it just at home in the last month or so. Yes, I am connected to my home WiFi 5GHz network and have WiFi calling enabled.