Forum Discussion
Dual eSIM on iPhone 14
Does anyone know, definitively, if one can have two TMobile lines on an iPhone 14? Today, I have an iPhone with a physical SIM and and eSIM. Both are TMobile lines - what Apple calls "cellular plans"...
Well, short answer - it does work. My current iPhone 14 Pro (purchased at Apple) is using two eSims
Long answer - it took two hours on phone with high level tech support. The key seems to be making sure Cellular Data is turned OFF on the phone.
That, and considerable patience and tenacity
¡Buena suerte!
For the record, I did get this to work. I now have two TMobile business lines. One that was on a physical SIM, the other on an eSIM on an iPhone 14 Pro Max with only eSim.
It ain't easy - and I relied on the fact that business users can reassign SIMs using the business portal. Nobody at TMobile would do this, so tread lightly.
To get it work, you basically need to be coming from physical SIMs. In my case, the first number was easy since it was already on a physical SIM. I simply reassigned it using the business portal.
Then, I assigned the second line (originally on iPhone 13 eSIM) to a physical SIM. Make sure to use a new TMobile SIM card. You cannot, for some reason, then move that second line's physical SIM to the iPhone 14 eSIM.
Instead, you have to call "tech support" and have them force the move. Once you receive the "eSIM ready" on the iPhone 14 from the network, you must use the QR code (found elsewhere on the support site) to install it.
What can I say? TMobile used to have the worst network on the planet. Now, they arguably have the best. The trade-off has been "support". Nobody, anywhere has any skill or can answer a simple yes or no question with believability and accuracy.
IOW, if you have to TMO lines and want to use a basic feature of every iPhone since at least iPhone 11 on your new iPhone 14, you are on your own with TMO basically telling you it cannot be done.
