Forum Discussion
Motorola Moto G Pure unlock
Hello. I have two T-Mobile Motorola Moto G Pure phones. Both phones are paid off and are eligible to be unlocked. the problem is that they will not unlock. I have followed the instructions on how...
You must be a T-Mobile USA customer, your account must be in good standing, the device must have been purchased directly from T-Mobile or an authorized retailer, and your device and account must meet all of the SIM Unlock Policy requirements for the device to be eligible for a SIM unlock.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
