Request to unlock the device and contact the expert without providing a solution

You are right, Apple is not a T-mobile product! But the operator lock is a product set by the operator! Unlocking the operator lock is an operation of the operator service. I contacted customer service experts and they told me! The device meets the unlocking requirements and they will help you submit it to their unlocking department for processing! Last year, I also applied to T-mobile for unlocking, but it only took 24 hours to complete the unlocking process! From here, it can be seen that applying for device unlocking requires meeting the requirements of T-mobile, so they can unlock and solve customer service needs. Even if they need to go through Apple's T-mobile experts, they have the responsibility to follow up and process unlocking requests, rather than blindly submitting them, causing customer service to wait for 72 hours every day 😓😓🤯🤯