Forum Discussion
Amazon TV Promotion
OK, its been over 10 weeks since the deadline for the TV Promotion. From the posts I've read, no one has recieved their e-mail notification and is getting no help from "customer service". When i ...
First, to save you hours on hold and multiple calls to get the onshore help, log in and look for "promotions", and/or offer status.
If it says accepted or qualified thats good. If not you are SOL.
Now, call with the information from the promotions page, ID, promo code, etc. They CAN give you your code and the link for the TV, but it will take some work. There is a promotions group, get them to connect you if you are qualified.
If they only give you the code, its the Amazon 4K 50 inch Fire TV USB.
Best of luck.
After reading this post last night, I sent a Facebook message to T-Mobile's main page and had my code within a matter of minutes. Don't waste your time trying to call. I killed an hour on hold and transfers last week to get nowhere. My TV is now scheduled to deliver tomorrow.
