Forum Discussion

taylorgtr's avatar
taylorgtr
Network Novice
Hace 8 meses

G4SE rebooting nightly

My G4SE Gateway is rebooting every night around 9:30PM EDT. There doesn't seem to be any schedule setting in the app, or on the modem itself. Is there a setting that I'm missing? 

Gateway 5G
G4se
  • jayt83's avatar
    jayt83
    Transmission Trainee
    Hace 2 meses

    Firmware update that caused tons of issues, no one is saying anything about it, bunch of threads about it on here.

  • taylorgtr's avatar
    taylorgtr
    Network Novice
    Hace 4 meses

    Went through lots of troubleshooting...and T-Mobile sent out a new G4SE. It worked OK at first, but then I noticed it losing connectivity and re-booting again, up to several times a day. 

    I tried plugging it into a different outlet, re-locating it, re-setting it, and now having it plugged into its own constant-voltage UPS by itself. It doesn't appear to be over-heating - and the only thing we've not yet done is to replace the SIM - which is happening as soon as it arrives. 

     

    Has anyone else been able to resolve this problem?