Forum Discussion

TwinMama1418's avatar
TwinMama1418
Roaming Rookie
Hace 4 años

Naming devices connected to Home Internet

I've asked this many times over, but I still cannot get it to work. I need to know how to change the names of the devices connected to my TMobile Home Internet.

 

I've named them all directly on the device itself, but that name doesn't show up on my internet list. Everything comes up as a bunch of numbers, or "unnamed device" and it makes it IMPOSSIBLE to figure out what is what.

 

Every TV and computer and tablet in the house runs off this internet, so very often we run out of space and cannot connect anything new. If I knew which device was which, I'd be able to disconnect what isn't necessary to run 24/7, and what needs to stay connected.

 

Anyone have any clue what to do?!? It's starting to make this affordable internet service not worth the savings because the stress, arguments, and tension is making my household a place of contention :(

 

¡Ayuda!

  • No Tmobile CS never checks these questions. Disclaimer, I am not a computer person, just an impatient user who does not really believe it when "they" tell me something is not possible.

    Disclaimer I have the oldest version of the Gateway (the little white box) with the latest updates, I actually had more options with the newest tower, but had compatibility issues so had to send it back. The following might help, but i cannot say for sure since it was almost a year ago and my memory is not so hot but I think the interface is mostly the same.

    The Internet App is really only any good for restarting the gateway, checking connection status/quality and all the devices connected (select arrow to right and another window opens up to show the IP & MAC address). SO even if your Roku or Fire-stick are off, they will show up because they technically always run in the back ground when power is provided.

    If you are brave enough, someone can give you instructions using the "cmd" codes to reprogram names, I used them to rename my Network connections on my desktop which uses LAN and to make the connections private. It was too much work (aka risky) for me to rename my devices this way as I have an older computer and OS.

    Accessing your modem/router through the computer browser using the IP address gives you more options than the App.

    Like ScottJD said, you will need to keep a list for reference and luckily just highlight the whole list, copy and paste un-formatted into an Excel file.  To do this -

    abrir navegador

    Enter the IP address for your Modem/Router into address bar of your browser

    Login as an administrator

    Go to Basic

    Red

    Connected Devices (WiFi)

    Highlight content, cut & paste (un-formatted)

    It will take a tiny amount of cell moving to make a row, but it is easy enough, I added a row to add the “device (name)” the App gave so I could cross check easy enough

    The IP and Mac address are likely to change for a device when they are connected to the 2.4G or 5G WiFi

    Roku devices tend to keep the names you give them on the Roku.

    Amazon about 50 % of the time, Android and iPhone are hit or miss

    If you have a Wifi Extender, I find they take renaming through the computer browser connection and App for the extender. These tend to stay when I look at the connection through the extender App.

    How I was able to rename some items  on the Tmobile Modem/Router was to

    abrir navegador

    Enter the IP address for your Modem/Router into address bar of your browser

    Login as an administrator

    Select Expert

    Seguridad

    IP/MAC Binding

    Editar

    Rename Device

    I don't know if this will work for everyone, but you can try it once, logout, restart modem and then see what happens. If it doesn't work, it won't work and you haven't lost much time. On the App it won't change the default name (Device(...)) but when you expand that "Device" name it should show up there.

    A weird aside, after the update for my iPhone to OS15 I noticed that whenever my other devices would give me "no internet" notifications or say "full" if I turned off the WiFi to my iPhone then the device that was giving me a problem would "magically" work. I know you didn't ask that question, but  every-time a connection is established…..

     

     

  • Seems that it's not quite possible to do so yet on the Arcadyn model; although I'm guessing there are two ways to do this, as an alternative, which the first involves Private DNS settings or the second being the device name. 

    Whatever settings you do change, It's possible that it takes full effect once your restart the gateway and it autoconnects to the network under those changes.

  • i disconnected & forgot each device then 1 by 1 reconnected them to figure it out. not simple but it worked.

  • jhimesj's avatar
    jhimesj
    Newbie Caller

    Please add this functionality T-Mobile! It should be standard by now.

    I don't understand why this hasn't been addressed.  Why wouldn't users want to see what is connected to their wifi?  It doesn't make any sense to me and find it very frustrating.  

     

    POOR FORM T-MOBILE.  I expect more from my internet provider.  This is a no brainer!  FIX IT 

     

    The customer should have control over what is connected to their Wi-Fi.  IT’s a security issue!

     

  • JelloW's avatar
    JelloW
    Network Novice

    Wow

    jhimesj wrote:

    Please add this functionality T-Mobile! It should be standard by now.

    I don't understand why this hasn't been addressed.  Why wouldn't users want to see what is connected to their wifi?  It doesn't make any sense to me and find it very frustrating.  

     

    POOR FORM T-MOBILE.  I expect more from my internet provider.  This is a no brainer!  FIX IT 

     

    The customer should have control over what is connected to their Wi-Fi.  IT’s a security issue!

     

    Wow.. def would have expected to have this capability! I had it with spectrum for years and did not realize when I switched that T-Mobile would be that far behind. So, I am guessing "renaming" devices that are connected to our home internet is not an option???