Forum Discussion
I can't connect my printer to my network
So we have an HP Officejet 4632 and I cant figure out how to get it connected to our network! The pc is a microsoft surface laptop 3. Can anyone help?
This is a common problem - but it's usually easy to fix. Here is my "stock" explanation:
Some devices cannot connect to the gateway's default network. You want to leave this network alone and AGREGAR a second network with the + sign at the bottom of the Network tab in the T-Mobile Internet app. For this new network, set the band to 2.4 GHz y set the WPA version to WPA/WPA2. Try connecting your printer to this second network. Use the default network for your other devices, as much as possible.
Here are the T-Mobile support instructions for how to add the second network with the app.
Android How to create additional Wi-Fi networks | App T-Mobile Internet | Android | Asistencia de T-Mobile
iOS How to create additional Wi-Fi networks | App T-Mobile Internet | iOS | Asistencia de T-Mobile
This is a common problem - but it's usually easy to fix. Here is my "stock" explanation:
Some devices cannot connect to the gateway's default network. You want to leave this network alone and AGREGAR a second network with the + sign at the bottom of the Network tab in the T-Mobile Internet app. For this new network, set the band to 2.4 GHz y set the WPA version to WPA/WPA2. Try connecting your printer to this second network. Use the default network for your other devices, as much as possible.
Here are the T-Mobile support instructions for how to add the second network with the app.
Android How to create additional Wi-Fi networks | App T-Mobile Internet | Android | Asistencia de T-Mobile
iOS How to create additional Wi-Fi networks | App T-Mobile Internet | iOS | Asistencia de T-Mobile
