Forum Discussion
TMOG4AR Gateway
Ever since Legere left TMO has been shifting away from being the uncarrier to being the uncaring. Sievert is an idiot and he will eventually lose to the likes of Verizon or AT&T who are out gunning for him. So I've had the tin can gateway since 2021. Been considering hacking it with external antennas since I installed it. Early on I tried the internal wifi, but gave up after being knocked off so many times. Even with my own rock solid ddwrt wifi, the gateway needs love & attention daily. I have it connected to a smart plug to "hard reset" it every morning at 3am (when not in use). That does help. But now with the neighborhood despondent with Spectrum services, many are switching to T-Mobile so the congestion is increasing. I should mention I've been working in IT for 35 years if it wasn't already apparent. So after talking to several sales reps in the brick & mortar shops, they advised that a new G4AR or G4SE gateways are the way to go, but I'd have to call in for one. So today I gave it a shot and totally missed the mark. Ethan my rep advised me that my plan is "too low" to switch to the G4AR/SE (thanks Sievert I know you've had a hand in that pricing) -- note too that I've been paying $50 monthly since 2021 (no deals no specials no changes). But now TMO wants more money to give me a working gateway for my poor service connected area? I guess so! Ethan went on that we would need to "troubleshoot" before moving forward, and that I "may" end up with just another replacement tin can. Whoa! No going to do useless troubleshooting with this guy, pay more in services, just to get the same thing I already have again. Way I see it, I have four options: 1. do nothing and live with it 2. attempt to hack my tin can 3. go back to TMO and fight my ass off for the G4AR upgrade or 4. switch to another provider like Verizon or AT&T. Not the best options but they are what they are I guess. No sure which way I'm going to go yet. I've been with TMO since 2002 in Honolulu, and did love the era of the uncarrier, not a fan of the new uncaring era though. May be dropping services soon -- remember that Sievert! Also since I work services for multiple government accounts --- might need to consider dropping some services over there too (you know, just for better planning & pricing). Ha!
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