Forum Discussion
Tmobile Home Internet with Tmobile Cellspot
¡Hola,
so two days ago I received my tmobile home internet gateway router and it works great with one issue I have not been able to overcome which is I also have the cellspot for expanding coverage in my house as there is hardly any to no signal within the house to use our phones. We have wifi calling and everything enabled and it just didn't work at all, but the cellspot worked great. The issue is the cellspot transmits a tmobile radio signal and my home internet wants to connect to the cellspot because it is the strongest signal it can pick up and obviously that wont work because the cellspot is connected to the home internet gateway router. So is there a way to blacklist or block the home gateway router from using the cellspot signal and to connect to the cell towers instead? With the cellspot off the home internet gateway router works great with awesome speeds, as soon as I plug in the cellspot I get nothing.
Any help would be greatly appreciated
sailracer wrote:
I’ll give this a try : T-Mobile 4G LTE CellSpot Signal Booster (New 2nd Gen) $14 on amazon. connects to weak cell tower signal and boosts it in your house. kyp!
Did it work im having problems with my service
The cure will only take place when TMO replaces or upgrades their antenna in neighborhoods. When I use the tool to locate signal direction and strength I see bands 2, 4, 12, 66 & 71 for my entire surrounding neighborhood, but only a sliver of a signal to our my home. The average DL speed is 6Mbps/6Mbps for my WiFi on iPhone. Terrible, because the antenna is a low height on a water tower, with tons of homes and trees blocking the signal. With the old original TMO Cell Spot V2 it does nothing unless I am in the living room where it sits.
I have to use Centurylink WiFi for cell calls and I am told too frequently that I am cutting out. However when I go up on the roof, I get a much better TMO signal. So my only choice it appears is if I add an antenna to my chimney, with enough cable to run through the exterior wall up at the highest point under the eave facing TMO's signal and then drill another hole where the Cell Spot sits. The RJ-45 Internet cable is in the WAN port, so my question is, how would I connect an exterior antenna to there TMO Cell Spot?
Interesting, I have the same question. I'm in one of those fringe areas that gave me minimal bars so I got the CellSpot which works fine but I was thinking about getting Home Internet and was wondering if you can set it to use 4gLTE vs 5G so it would take advantage of that cellular signal. I reckon if I can do that, it makes the CellSpot worthless which probably isn't that huge of an issue for me as I normally don't lose wifi and could just use wifi calling. But if the home internet is always trying to access 5G because it sees a weak signal then it would be worthless. Thoughts?
Gracias,
Marcar
I have the personal cellspot. I have my own modem and my own router. Everything works as it should.
My problem of late is a huge jump in broadband data usage. I suspect more neighbors using T mobile and accessing my cellspot. Working on solution. BTW trying to find a post I found on Google but can't find here:
T-Mobile
https://community.t-mobile.com › c...
CAUTION Rural Peeps, Cell Spot WILL eat ALL high speed datasailracer wrote:
I’ll give this a try : T-Mobile 4G LTE CellSpot Signal Booster (New 2nd Gen) $14 on amazon. connects to weak cell tower signal and boosts it in your house. kyp!
Let me know if it works for you, there is not much info about that device.
I was told by High Level Tech person that the Personal Cellspot will not work since it's not compatible with 5G Wireless Home Internet. My phones are having 1 to 2 bars and they said that would be enough. Not much they can do right now.
I’ll give this a try : T-Mobile 4G LTE CellSpot Signal Booster (New 2nd Gen) $14 on amazon. connects to weak cell tower signal and boosts it in your house. kyp!
One easy way would be if the user could limit the 5G gateway to connect only to 5G . The cellspot is LTE so the gateway would not ry to connect to the cellspot. I know that does not solve the issue for those that can only connect the gateway to LTE but it is an easy fix for the many connecting to 5G.
So, like others I spent about an hour on the phone talking to TMobile after my last post. The only thing that I got out of that is that TMobile hires absolute imbesiles for their home internet support team. To anyone with an ounce of technical understanding, you can see why having a gateway wirelessly connected to a transmitter which is hard wired to itself is not going to work. After describing the issue calmly and as elementary as I could numerous times, I was met with responses that made it clear she had no idea what was happening. (I think she thought WiFi and Internet are interchangeable/dependent terms? She couldn't understand why if I wasn't losing wifi, why I wasn't able to connect?) Very frustrating exchange. I'd say it was like explaining to a kindergartener what the issue was.but then for fun I explained it to my 5 year old after the call to see if I wasn't doing a good job and she understood first try..... Finally talked to a supervisor that was odd at best. He assured me that he would use "all the powers he holds as a supervisor" and employ "the very best Engineers in the company" to fix the problem. Thought we were getting somewhere, then right before he hung up he told me a work around would be to turn on tethering on my cellphone and connect to that. 🤨 Sooo... probably still lost then?
As others have suggested, the most logical solution is for the TMO gateway/router to be able to lock into specific cell tower bands and signals thus ignoring the cell spot ones. This is a feature that benefits all TMO home internet customers since there are many more situations where the TMO gateway randomly decides to connect to other signals only to degrade performance. Unfortunately this signal/band locking feature is currently not available but we know it's possible because older LTE hotspots had this feature.
