Forum Discussion
wifi connection but no internet connection
We have had T mobile for over a year with no issues worked awesome A tower went down and has been repaired can no longer connect to the internet went through tech support trouble shooting and have re...
OK we figured this out for know connection not as robust as original but hopefully will be when towers are fully repaired moved gateway to the center of house away from all windows and now we have internet connection not sure why when app tells me this is not a goo place but at least we have internet
@r59ick, when you call customer support, you might ask for a Home Internet Specialist. Early on, when I was trying to resolve signal issues, I called customer support, they referred me to a Home Internet Specialist. I don't know if they still exist, but you can give them try. Also, use a tool like cell mapper.net to look for another tower in you area that you could use.
¡Buena suerte!
