Forum Discussion
Activating e-sim from Mexico
Hi, I'm moving to LA, but I'm currently at Mexico City. I just bought a pre-paid e-sim to use it on my iPhone here in Mexico, just because T-Mobile says that has coverage in Mexico and Canada. But after a few hours of installing the e-sim, it says "activating", and nothing happens. I can not call the support from here, any suggestions? Gracias
You need to be connected to T-Mobile home network in the USA to activate a SIM or eSIM.
Well.. I activated it from Mexico City using wifi calls. So, I could do it, but there is no real wifi coverage.
tius_ wrote:
So, there is no real T-Mobile coverage in Mexico, right? Or not until you activate the e-sim..
No. Only through roaming. If you get close enough to the border, you might be able to pick up a US tower to activate it on.
tius_ wrote:
Is there a way to get a refund online? Thank you
Unfortunately prepaid services are nonfudable according to Tmobile’s terms and conditions.
Is there a way to get a refund online? Thank you
So, there is no real T-Mobile coverage in Mexico, right? Or not until you activate the e-sim..
You need to be connected to T-Mobile home network in the USA to activate a SIM or eSIM.
