Forum Discussion

Evrika42's avatar
Evrika42
Roaming Rookie
Hace 2 años

international data roaming

Hi! My phone number is 954294**** , Yuliya G. What's going on with my international data roaming? My plan includes 5gb mobile data out of state. In this billing cycle I spend 3.73 gb and got a message from T-Mobile that I will get additional charge $500 and suspension. 

  • Thank you very much guys for your answers. I just called to customer service and they said that it was technical issue and a lot of customers today got same messages by mistake. Thanks God 😊 Enjoy your travel everyone with 5gb data 😀

  • Evrika42's avatar
    Evrika42
    Roaming Rookie

    Thank you very much guys for your answers. I just called to customer service and they said that it was technical issue and a lot of customers today got same messages by mistake. Thanks God 😊 Enjoy your travel everyone with 5gb data 😀

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad
    Evrika42 wrote:

    Thank you very much guys for your answers. I just called to customer service and they said that it was technical issue and a lot of customers today got same messages by mistake. Thanks God 😊 Enjoy your travel everyone with 5gb data 😀

    I am so glad to hear that it was an error and you were not getting a ton of charges on your account. Thanks for the update and safe travels!