Forum Discussion
International Roaming Setting
Hola,
We are new to T-Mobile and will be International. I have checked the T-Mobile site and all of the locations are covered by our plan (Magenta Plus 55+).
My question is what should the setting on our phone be? (We both have Samsung Galaxy phones)
I am assuming that we should have Roaming turned en.
I checked the T-Mobile Profile for each line. There is a setting for:
Bloqueo de roaming internacional con cargo ACTIVADO
y
Bloqueo de roaming internacional (incluido roaming internacional con cargo) DESACTIVADO
Since our plan includes International in 215 countries, I am assuming the setting should be as above.
Gracias
fgdrcbty wrote:
what that’s means?
It means you will have access to T-Mobile's network in Peurto Rico.
what that’s means?
fgdrcbty wrote:
I go to New York from Puerto Rico, do I havre roaming there?
NO. You will have native T-Mobile service in PR.
I go to New York from Puerto Rico, do I havre roaming there?
do I have roaming?
I spoke with a T-mobile agent today, and he said don't worry about those settings. When roaming, the phone will only connect to a T-mobile partner network.
yes but make fully sure to check and see which countries you are going to and what the fee is for calls, texts etc..dont need any surprises
https://www.t-mobile.com/cell-phone-plans/international-roaming-plans
I checked the T-Mobile Profile for each line. There is a setting for:
Bloqueo de roaming internacional con cargo ACTIVADO
y
Bloqueo de roaming internacional (incluido roaming internacional con cargo) DESACTIVADO
Since our plan includes International in 215 countries, I am assuming the setting should be as above.
Gracias
NetworkGuy wrote:
Hola,
We are new to T-Mobile and will be International. I have checked the T-Mobile site and all of the locations are covered by our plan (Magenta Plus 55+).
My question is what should the setting on our phone be? (We both have Samsung Galaxy phones)
I am assuming that we should have Roaming turned en.
Yes. Roaming needs to be turned on in your device settings. You might also want to check with Customer Care to ensure roaming is enabled for your account. You can do that by calling 611 or by reaching out to T-Mobile through DM on Facebook or Twitter.
