Forum Discussion

Morganm91's avatar
Morganm91
Newbie Caller
Hace 5 meses

international service just stopped working

Hi there! I have an international plan and my international plan just stopped working today. No service at all , even when back in a service area. Same thing happened to my mom who was on Verizon. Tried calling Tech Support but was on hold for more than 40 mins with no response . Any way anyone can assist ? 

  • syaoran's avatar
    syaoran
    Transmission Titan

    No issues with my service currently roaming in Canada.  

  • Same here in Serbia - suddenly lost international roaming signal at around 6PM local time. 

  • Same for us in Paris - no service today. We have iphones. We ended up buying a cheap Android with a European Sim card. Our iphones don't take physical Sim cards and we could not figure out how to add an eSim - so if you have an Android with a sim card slot, just pick up a new sim card at a cell phone shop - only $20 - if in Paris, we went to The Phone Shop at Gare Montparnasse. Otherwise might be worth it to you to buy a cheap android and get the sim card - we dropped about $200 for an android and sim card but at least we are up and running….

  • LDA's avatar
    LDA
    Newbie Caller

    We are in France and have been without service for three days. Frustrating. After multiple stops at different cell providers, we ended up with an e - sim through Ubigi. So easy. And inexpensive. Working great. 

  • LDA's avatar
    LDA
    Newbie Caller
    LDA wrote:

    We are in France and have been without service for three days. Frustrating. After multiple stops at different cell providers, we ended up with an e - sim through Ubigi. So easy. And inexpensive. Working great. 

    Download the app. It walks you through it. Don't need to be tech savvy. Just need to have an unlocked phone.  

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad

    Hey there. Just checking in to see if everything is working again. 

  • B777's avatar
    B777
    Newbie Caller

    It has been in a couple different countries for me.