Forum Discussion
Unable to place international calls
I purchased the internatonal plan. I am outside of the states now. I can text but unable to place calls. Would you please tell me the steps to place the phone calls. Gracias
Ok, I'm about a year late to this, but just had same issue and tried the +1, and tried 001 too to no avail. What I eventually did was go into the cell settings on my iphone and went into network which was showing as MOE. The setting on this page was on auto. I turned it off and then changed the network from MOE to NOS and was suddenly able to call no issues. I did not try the vodaphone network. Hopefully this helps others.
I had the same problem for 10 days during a European vacation, for the first time ever. I called T-Mobile support and wasted 30 minutes getting elevated up the chain and no one had a solution. Finally came on this thread and the solution above by Tharnax worked. Had to switch the automatic carrier off and manually select which local carrier I wanted. The fourth one worked. Amazing that T-Mobile technical support doesn't know this.
