Forum Discussion
is anyone having network issues with galaxy z fold 3??
after i updated my phone to android 12 my service got so dam bad i wish i dint do it my z fold 3 is slow and the service is patchy and im tired of talking to a rep it seems all i get is a reset your phone and that could help this a 1800 phone i might get rid of it and get the galaxy S22 ultra if this phone does not get any better
- Alejandro215Roaming Rookie
@lorrenwang mine is gone or say will leave tomorrow to samsung and they will see what's up I'll keep you posted if it gets fixed
- JpakNewbie Caller
I’m having the same problem after updating yesterday.
- MaTchuTransmission Trainee
Looks like a lot of people with the fold on tmobile all having the same issue after the update
- FlowRD69Roaming Rookie
That thing that was posted on here actually worked for me, was having same issues as everyone, but lets see if it lasts..
- MaTchuTransmission Trainee
Well quick update. After a hour it already started to drop signal and go in and out of searching again. I'm going to apply the bands tmobile has listed as bands they use and elimate one by ine to try and see if the phone trying to connect to a particular band could be causing an issue.
- MaTchuTransmission Trainee
So at least in my case it seems like an issue with the phone and the GSM bands. At least going off of process of elimination. I have every LTE band and 5G band enabled, with any of the GSM band frequencies selected, my data is in and out of searching and continuously dropping calls, and long load times even google searching . Without any GSM band frequencies selected, Data seems more stable, calls sound more clear, and web searching is drastically smoother.
- MaTchuTransmission Trainee
I gotcha. Yeah that was one of the first steps I took though T-mobile support. They replaced my device with another fold 3 and the same issue persisted. It definitely appears to be a software, not hardware issue.
- MaTchuTransmission Trainee
Scoot wrote:
MaTchu wrote:
So even with the last settings I posted after about a day I noticed intermittent service loss and call quality. One interesting thing I'm curious to see who has Google carrier service downloaded or not in relation to have bad service. I noticed quite a few recent reviews of Google carrier service causing issues we have seen. I uninstalled Google carrier services and will see if there's a difference throughout the day.
thanks for sharing….I can not help but wonder if the bands should be selected based on area. I live in cleve. Ohio and the bands you posted did not work for me. I did receive a strong consistent signal but it was only LTE and no 5G. I went back to the original workaround settings but added LTE B12 and 5G bands 260-nsa , 261-nsa …. this has been working flawlessly at home and away from home (so far)
Funny enough I also live in Cleveland. I've tried a lot of different configuration and at this point they work for about a day then I notice the same issues. I'm on my phone and traveling around.north east Ohio a lot. It seems ok if your in on place but once you start traveling and it looses signal it seems to have a hard time re-finding a connection
- Alejandro215Roaming Rookie
@k mole I see I sent mines to Samsung to be checked out but these reps could be weird often and give little help
- MaTchuTransmission Trainee
The guy didn't specify, I checked both SA and NSA
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