Forum Discussion

bshrty's avatar
bshrty
Roaming Rookie
Hace 8 años

Whats link multiple msisdns mean

My phone activity says I linked multiple devices msisdn

  • tmo_marissa's avatar
    tmo_marissa
    Connection Curator

    Hiya @bshrty‌!  I just wanted to check in with you and see how everything is going.  Please let us know if you have any more questions about joining T-Mobile!

    - Marissa

  • ink multiple MSISDNs to single account…..what does this mean? Does this mean my phone number is linked up to another phone? Like can someone see my stuff

  • Same thing happened to me, only recently. Is someone watching my phone activity?

  • joncapri's avatar
    joncapri
    Network Novice

    My activity also shows the same but I don't have a mobile device, I got Home Internet. Which is weird….

  • Also, I just checked her messaging activity on the website.  There area hundreds of texts sent to cities all over the country, multiple sent messages per minute, non-stop.  For the three hours that the T-Mobile store was transferring her old data to her new phone, those messages were still being sent, even though her phone line was not even on.  And it's still sending messages from her number, even though she has been asleep in our room for hours and obviously has not been using her phone.    

    How can we get rid of this hacker’s access to her phone number?  

  • DDD's avatar
    DDD
    Network Novice
    sjacobsen5 wrote:

    Also, I just checked her messaging activity on the website.  There area hundreds of texts sent to cities all over the country, multiple sent messages per minute, non-stop.  For the three hours that the T-Mobile store was transferring her old data to her new phone, those messages were still being sent, even though her phone line was not even on.  And it's still sending messages from her number, even though she has been asleep in our room for hours and obviously has not been using her phone.    

    How can we get rid of this hacker’s access to her phone number?  

    Same exact thing happened to my son's phone.  Name was changed on the line, and he was getting all kinds of responses from texts he did not send, but were sent from his number.  The person even started texting me from his number asking for the Tmobile security code, I'm guessing trying to get access to the other lines on the account.

    T mobile support just changed his phone number and said everything was good.  4 days later he gets a text saying a new device has logged into his line using DIGITS.  Looking at his text history, he got the same message before right before he started getting all of the weird messages.

    It was the same person re-attaching their phone to his line using DIGITS.  I don't know how they did it, and T mobile support couldn't tell me either.  If you log into https://mydigits.t-mobile.com/ you can see if there are any devices logged in under any of your lines.  Your situation sounds exactly like mine, so I would expect you to find a strange device linked to your wifes phone.  You can remove the device from this screen.  I was not able to remove the user though, so it still lists some strange unknown email address as having access to his line to use for DIGITS.  I wouldn't be suprised if they just continue adding it back.

  • DDD wrote:
    sjacobsen5 wrote:

    Also, I just checked her messaging activity on the website.  There area hundreds of texts sent to cities all over the country, multiple sent messages per minute, non-stop.  For the three hours that the T-Mobile store was transferring her old data to her new phone, those messages were still being sent, even though her phone line was not even on.  And it's still sending messages from her number, even though she has been asleep in our room for hours and obviously has not been using her phone.    

    How can we get rid of this hacker’s access to her phone number?  

    Same exact thing happened to my son's phone.  Name was changed on the line, and he was getting all kinds of responses from texts he did not send, but were sent from his number.  The person even started texting me from his number asking for the Tmobile security code, I'm guessing trying to get access to the other lines on the account.

    T mobile support just changed his phone number and said everything was good.  4 days later he gets a text saying a new device has logged into his line using DIGITS.  Looking at his text history, he got the same message before right before he started getting all of the weird messages.

    It was the same person re-attaching their phone to his line using DIGITS.  I don't know how they did it, and T mobile support couldn't tell me either.  If you log into https://mydigits.t-mobile.com/ you can see if there are any devices logged in under any of your lines.  Your situation sounds exactly like mine, so I would expect you to find a strange device linked to your wifes phone.  You can remove the device from this screen.  I was not able to remove the user though, so it still lists some strange unknown email address as having access to his line to use for DIGITS.  I wouldn't be suprised if they just continue adding it back.

    Lol!!

  • rlframeli's avatar
    rlframeli
    Network Novice

    Did you find out what happened to your eifes phone? I have been going thru the same thing for over 1.5 years. No one will or could help me. I tried T'Mobile  the geek squad  Samsung, the Police and my internet provider. Somehow they turn my data off on my phone an have pretty much tsken over it remotely.  Its like everyone is so big n security. But won't do anything when something actually happens! I just am over it. All they say it reset to factory condition !!! That hasn't worked the first 500 times and I don't think it will. 

      I just wanted to know if you solved your problem and if so, fill me in