Forum Discussion
How can I get my final bill?
MRUDULPH wrote:No you can't get your final bill. I have spent approximately 2 ½ hr's. either on the phone or in the store trying to obtain my final bill once you switch to another carrier, yet to no avail. There is nothing T-Mobile can, will or is even able to do until after the billing cycle, period. Until this happened I was considering returning to T-Mobile but this "no receipt immediately after switching carriers" felt like a punishment for leaving there service that I could never return to this carrier even after being a customer for 6 ½ years.
Just because you port out doesn't mean your service with T-Mobile is canceled. Even if you call in to cancel, the bill still will more than likely not generate until the next billing date to make sure any and all charges associated with your account are calculated and post on the final bill. Depending on how close you were to your billing date when you cancel, you might get one more regular bill and then a final bill.
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