Forum Discussion
T-Mobile email account
This is a public service announcement regarding T-Mobile鈥檚 5G home internet service.
We have just set up our new 5G service, and it works much better than our old wired service from our previous internet service provider. That is not the issue. The issue is that we plan to cancel that previous account, which means we will no longer have email service through them. So we need new email addresses.
After 20 minutes on hold and speaking with people with heavy foreign accents who did not seem to understand what I was asking for, I finally got a straight answer:
T-MOBILE DOES NOT PROVIDE CUSTOMERS WITH E-MAIL ACCOUNTS
(EXAMPLE: yourname@tmobile.net)
If you switch to T-Mobile 5G home internet service and cancel your old ISP, you will need to make some other email account into your primary email account.
Hopefully this message will save some people a lot of frustration while trying to get full ISP service, and sitting on hold just to speak to someone with a barely-understandable accent who will try to explain that they will delete your email contact information for you.
Best of luck!
- Bubba_1974Network Novice
The only way to fix any of the issues you people are talking about is to stop being sheep.
Anything and everything we do is powered by money.
Funny how cell phone companies can literally make our phones do whatever they want but yet they stop scam and spam coming to devices.
Unless you pay them for an app or such.
It's like crime.
Why would they want it to stop
- azureblueNetwork Novice
Thanks - I have email accounts with my ISP that are 20 years old, and I have no idea how many websites, and people have those email accounts to reach me. I may get TMI just to watch TV, since my ISP is gouging me for that.
- ttocsConnection Cadet
Just get an independent email account so you're not tied to an Internet provider. I have a Gmail, Yahoo, and Juno email address. One for serious stuff, one less so, and Juno for the junkie-est of email.
- Skeet12Network Novice
Hi, my name is Alicia Now I know how you cheap people off and like me I am self-employed and I am really struggling and I did my math and you guys don't help out people so wow man 馃槶馃挃 it is off and I can't pay this it is to much for me.馃挃馃槶馃ズ馃槶馃ズ
- The_Joey_ShowNewbie Caller
@Bmeddles nailed it. @LorenHowell seems to have missed the memo that there's no such thing as a free lunch. You were paying your old ISP for all those little "free" extras. T-Mobile promises to give you internet if you give them $50. Nothing more, nothing less. I'm genuinely shocked this topic even exists in the first place.
- BmeddlesNewbie Caller
Email services are an easy fix. So many free ones out there. Google, Microsoft, rocketmail.
Thibodaux offers you an internet connection service, in many cases as fast if not faster than the big cable providers at a cheaper cost.
Email is such an easy to solve problem. Same with anti-virus.
Making it seem that t mobile is dropping the ball by not providing something it never advertised that it would seems like such an insignificant thing to me.
So many intelligent people, acting like they can't solve their own problems. I have had the same Gmail address for well over a decade and has stuck with me through several isp changes. And it really incorporates into any device we use.
And there are several inexpensive but very reliable AV programs out there to choose from.
- GrampsNetwork Novice
So, what can I do. I do t want to keep AT&T just to have a email account.
- gramps28Router Royalty
Comcast told me I can keep it but if the mailbox is not used in a certain amount of time it will be deleted so I set up to get certain store emails sent to the account.
- LorenHowellRoaming Rookie
I may have a few old accounts that still get email as well. From what I've seen, they don't bother to delete access to closed accounts most of the time.
- gramps28Router Royalty
I just opened a Cox account a year ago and they didn't offer me a email account from their domain like Comcast did when I had them in Illinois which btw I still have that email account even though I haven't had an active account in over 3 years .
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