Forum Discussion

sylar's avatar
sylar
Network Novice
Hace 4 meses

Line cant't be added to this account

I am currently having prepaid $10 Unlimited Mobile Internet with up to 2GB of 5G & 4G LTE Data plan, but as I want to upgrade my plan into T-Mobile Prepaid Unlimited plan the alert is shown as "Line can't be added to this account" makes me unable to proceed to the next step. I do have sufficient fund in this account.  Would like to solve this problem and upgrade my plan. thx 

  • gramps28's avatar
    gramps28
    Router Royalty

    This is basically a user to user forum with some Tmobile moderation that don't have account access so you need to call or use the chat feature in the Tmobile app.