This still doesn't work, and Tmobile is doing NOTHING to fix it. This is the first promo I tried to take advantage of since being forced from Sprint to T-Mobile, and they have proven not to be better at all. I called and sat on the phone with a rep for at least 30 minutes; they sent me a text, and it still DIDN'T WORK. 🙃 shameful.

tmob_alb wrote:

The problem is not the code but when you get to AAA website and try to apply the promo code after you've entered your details to join the Basic member, it will spin , and spin and waii for ever and won't go anywhere. Either the code provided by T-mobile is bad or AAA web site just won't accept this kind of redemption.

Check my post

You're gonna want to "reduce other privacy protections" to get it to load. Hit the AA to bring up this drop box.

Shout out to Apple protecting our privacy though lol

Agree it is impossible to get to any sign that does not basically sign you out

Oh my gosh, I am so frustrated. This exact same thing is happening to me. If I was able to actually get good customer service Maybe it wouldn't be happening. But we have a flood warning right now Outside my house and I can't get the Get any of the customer service agents on either the aaa number or the T-Mobile numbers to even comprehend that i never got the aaa. The aaa help line is telling me to call t mobile. T mobile line is telling me to call aaa. And yes, the lady from the Philippines kept me on the phone 2 hours. Trying to pretend like she solved my issue by straight up telling me to just smile. It was so annoying. I knew it wouldnt help but I walked into the T-Mobile store, they literally ignored me and I asked them 7 or 8 times and kept standing in line. And they just stared at me and said I'm sorry.  And we can't help you.

me too.  The same issue.

I have the same issue, i get the 

Invalid Coupon

We're sorry. This coupon code has already been redeemed. If you need further assistance, please write down the coupon code 6 L S M 6 7 T 16LSM-67T1 and call T-Mobile at 1-800-937-8997

The problem is not the code but when you get to AAA website and try to apply the promo code after you've entered your details to join the Basic member, it will spin , and spin and waii for ever and won't go anywhere. Either the code provided by T-mobile is bad or AAA web site just won't accept this kind of redemption.

Thanks much.  Just for full transparency and if any others have had the problem, here is the full sequence I am going thru:    I go to  https://promotions.t-mobile.com/aaa and get the following screen. 

When I then click on “Continue”, it takes me to the log in page for T mobile

After I log in with one of our phone numbers (I’ve tried both that are on our account) and password, I land on this page https://promotions.t-mobile.com/thanks

When I click on “Redeem Now” , it’s then that I land on the page below:

Thanks for the suggestion that I reach out on social media.  

Hey there @txcamd I am curious where exactly in the process that it is messing up. I hadn't taken advantage of the AAA offer yet so I went to https://promotions.t-mobile.com/aaa and selected continue. It asked for my name and phone number and then sent me to a screen like the one you shared but it has a code similar to the one that Tomwil showed in his screenshot. Then it asked if I was a current AAA member or not. From your screenshot, it looks like it misdirected the first time it sent you through and added all of the extra text where it should have showed you just the coupon code. Can you try going back to https://promotions.t-mobile.com/aaa and putting in your name and another number from your account to start over? 

If it is still giving you the same code that is not working, you can reach out to our Customer Support teams by calling or messaging us on Facebook or Twitter and they can help you with the code itself. 

Hope this helps.