T-Mobile AAA Year on Us Promotion Code: Not Working for Me

I read that as well, and told this to the AAA agent, who repeated her answer, that it was only for ‘new members who have never had AAA before’ 

I figured I would call back at another time, and try again, with a different agent 

https://www.t-mobile.com/benefits/aaa-membership-deal - says it will work if already a member, "What If I'm already a member"?  No hay problema. You're eligible for this offer too and we'll cover your next Basic or Classic renewal payment. Esta oferta cubre al miembro principal del grupo familiar mientras mantenga un plan tarifario T-Mobile elegible al momento de renovar la membresía de AAA. If you are a Plus or Premier AAA member, the Basic or Classic portion of your membership will be covered, and you'll just pay the difference." - I will try this in a few months, when my AAA is expiring. 

I've had some similar issues as well.  I attempted to sign up, but the webpage said I already had a membership, and to log in, with that.  I tried…..no membership found.  I went back, and re-entered all my information.  'Member information already exists', so I attempted to re-set the password.  No membership found.  (I HAD a membership over a year ago, that expired, when I relocated to a different state, but now, it cannot be found, or used.) I called AAA customer service, and was told this offer only applies to 'brand new members who have never have been a AAA member before', (even though the T-Mobile offer clearly shows available for new and existing AAA members…)  😬

Jcm5v wrote:

I tried months ago and got error messages about a technical error after filling everything out. I called customer service, and all they said was that they would reissue a new code. The new code didn't work. I tried again today hoping it would be resolved. It still doesn't work……

Have you tried using it in the T-Life app?

I tried months ago and got error messages about a technical error after filling everything out. I called customer service, and all they said was that they would reissue a new code. The new code didn't work. I tried again today hoping it would be resolved. It still doesn't work……

Asaprossi wrote:

You're gonna want to "reduce other privacy protections" to get it to load. Hit the AA to bring up this drop box.

Shout out to Apple protecting our privacy though lol

^^This is only applicable if you use "Private" browsing on an iPhone but I opened Safari, switched to private browsing and tried your suggestion. I got several screens that weren't there before like asking me to set account recovery questions/answers if I get locked out of my Tmo account and an option to "check submission". It was on a page I hadn't seen mentioned with this topic previously: https://promotions.t-mobile.com/rebates

i had to go through a dozen hoops in 2023 to get this promo applied by calling Customer Service then but my submission does show up there as valid through 8/2024 and I noticed even back then in 2023 that I couldn't apply it to my current (expired) AAA Membership account, I had to open a new account with AAA in order for them to apply the promotion manually. Perhaps that has something to do with the issues that are still ongoing now? The terms say one year free for new members. Just adding this in case it helps someone else who is still struggling with this redemption process. 

Doesn’t work for me

Still doesnt work

Hi So for those who are struggling with this, let me start by saying it's completely misleading by TMobile. I was struggling for over a month a half trying to get this "offer" redeemed. Every time I put my membership details in, I would then be prompted to pay the $57 for my classic membership for Triple A. I called TMobile, Triple A and no one helped me and just kept telling me to go back and forth. I was told by a rep when you redeem this offer you won't pay and shouldn't be asked your card info, but I kept being asked for my card info on the Triple A Tmobile link. My membership is due March 15th 2024 and after so much frustration I just paid for it through the link provided for this Triple A offer. Well, turns out I will get the "One Year on Us" through TMobile but on my next renewal for my membership that's not until 03/15/2025 lmao. 
 

After paying for my membership I was told I’d receive an email confirmation for the next year on them only to not receive anything. 

I am also trying to redeem my AAA membership free for one year, and I also keep getting the same error message. I tried to call but I was told my wait time was going to be an hour, so I hung up. I don't understand why they cannot fix the issue, with so many have the same thing happening. I would like to renew my AAA without any issues.