Forum Discussion

Karime_S's avatar
Karime_S
Network Novice
Hace 6 meses

traveling and not paying prepaid

Hola 

 

I am currently traveling in south america and I have a pre-paid line, I will be here for two months and did not had the chance to talk to someone from T-mobile before had, I will retun before the 120 days without paying so I belive my line wont be cancelled. But my question is, if I do not pay for that period of time, since I am not there, when I get back and start paying again, are they gonna charge for the two months that I wont use the prepaid line or only the month I will be using in septmber ? 

  • syaoran's avatar
    syaoran
    Transmission Titan

    It's 60 days without an active plan, not 120.  If you value your number, you should make sure there are enough funds to cover your plan while you are away.  Otherwise, you risk your account being cancelled and your number going back into the pool of numbers to be assigned to customers.