Forum Discussion
Apple TV - Not working
I am not able to use Apple TV On-Us even though it says I am active on my account. I had customer service people helping me on two different occasions and they all said I should wait 24 hours for a special link to be sent and will call me to make sure all that crap but still not resolved.
Anybody else had similar problems or know how to get it easily resolved?
Login to your T-Mobile account, go to your benefits and remove the AppleTV+ add on. Once you remove it from your account go back in and add it back to your account. Once you do this, you will then get the option to be redirected to AppleTV so you can then put your phone number in. This worked for me.
Happy this helped. Hopefully this eventualy gains enough visibility and they put a fix in place that prevents it from happening in the future.
I too have had issues with T-Mobile magenta maxx trying to watch Apple TV+. Like someone else mentioned…up to $4.99 which would lead me to believe I would owe $5 each month. I tried watching Apple TV with the T-Mobile on us deal but was not able to watch any of the latest movies. I broke down and now pay $9.99 a month for an Apple TV+ subscription. Anyone else having an issue with not being able to watch new releases
Thank you for the Suggestion. I had access back in 2023 but they Changed to email address not Apple ID and stop working. Deactivating and then reactivating was the fix.
