Forum Discussion
SyncUp Battery Life?
I bought the SyncUp tracker to use in my daughter's backpack for school. How long should the battery last before having to charge it? Per the Website the battery is supposed to last up to 7 days but ...
I have a SyncUp Tracker that is under warranty. I have been experiencing a rapidly discharging battery issue. The SyncUp Tracker battery is depleting from 100% to 0% in about 36 hours. This occurs with the SyncUp tracker completely stationary and within a virtual boundary for the entire duration. All SyncUp Tracker settings are set appropriately to maximize battery life. I will not accept a refurbished replacement SyncUp tracker from T-Mobile. I have received replacement devices as warranty replacements in the past, and many of them are older than the defective device they are replacing. Also, the warranty exchange processing fee, especially for an inexpensive device such as a SyncUp Tracker, is completely ludicrous. If a T-Mobile device fails under warranty, T-Mobile should stand behind its warranty. The customer should not be expected to bear the brunt of a poorly engineered or manufactured device.
