Forum Discussion
SynchUp watch calls not working
My daughter's watch will not make or receive calls. Has anyone else experienced this. It can send/receive texts, but calls fail or when I call her the watch does nothing. Defeats the purpose of even having it. Will be returning of this isn't remedied.
Thank you for sharing your feedback. We have not heard any reports of this issue. However, would like to help. Have you called CARE for this? You have to ensure that you add contacts to the watch using the SyncUP KIDS app as only approved contacts can call or text. We would love to to help remedy this.
¡Gracias!
