Forum Discussion
SyncUp Watch - Can't video chat!
I'm the admin and guardian and when I try to video chat, it works fine on my phone, but doesn't show up on my daughter's watch. Then it shows "missed call". When I try to video chat from the wa...
CCCLEE wrote:Just got the watches yesterday but could not get the video chat to work. After doing a lot of looking around the web for answers, seems like both phone app and watch firmware need to be up to date. Left the watches on chargers overnight so they could update. This morning I was able to video call both watches. Hope this helps!
I don't understand. I have tried this with no luck. I also went to the store and the guy had told me that they don't do video calls. But online it shows the kids using that feature.
