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ri075614's avatar
ri075614
Newbie Caller
Hace 17 días

T-Life works very poorly replacing the syncup app

Ever since the service switched from syncup to TLife, live tracking does not work.  Both my wife and I try multiple times and it just keeps failing to connect.  Additionally, the watch goes from 58% battery to dead without warning.  The purpose is to be able to see where my child is, and its failing miserably.  What is being done to improve the way the app & watch works?

  • I have similar issues with tye app. I called in and was told the app is fine and "improved " but to use it i have to clear the data daily and the tracking, if I get it to load, doesn't work well. Really need to bring back the old SyncUP KIDS app but seems TMO doesn't listen to their customers.  I've been looking at alternatives to the SyncUP watch due to it now working