Forum Discussion
why is my hotspot so slow
I called support about my bill being so high a few weeks ago and the rep that help me removed a few things I didn't need, and now my hotspot is so slow it takes forever to load a page on my lapto...
I agree that 70 kbps is slow and borderline unusable. The speeds depend on several factors though. We can take a closer look to see if there is something going on with the network side of things if you contact us. Our tech support team will be able to pull up your account and open up an engineering ticket for you.
My t-mobile tethering used to work great and now it's useless. T-Mobile clearly has done this so they can sell you more crap. I'm thinking of switching companies. This is just like when Apple reduced functionality on old phones to get you to upgrade. It's a shitty business practice and they got sued for it. T-Mobile deserves a lawsuit also. I used to be able to run an Amazon fire stick off of the tether, playing a movie without buffering. Now I cannot use it for ANYTHING. It's useless.
