Forum Discussion
Incorrect IMEI and phone model on account | pending promo submittal
Anyone have this happen before - the T-mobile website is now showing one of the phones on my account with a completely different imei and model than what I opened the account with. I just submitted...
Is it a BYOD device? If so it will show as a different device since the phone wasn't sold by Tmobile. My Pixel 8 bought from Google shows as a Android BYOD device.
CJG wrote:gramps28,
What you said makes zero sense. She joined T-Mobile on a bring your own phone and in order to create the new T-Mobile account she had to give them the specs on the phone she was bringing onboard. So the resulting incorrect IMEI# is either due to the idiots that work for T-Mobile or just another Slimbag 'get over' action by T-Mobile. I remember when T-Mobile used to be so so good. They are just a disgusting company now and I will definitely be switching to another carrier as soon as possible.
When I first got my Pixel 8 and switched Sims it showed as a iPhone 8 then after a a week or so it switched to the BYOD Android.
