Forum Discussion

Disappointed_15's avatar
Disappointed_15
Newbie Caller
Hace 7 meses

time to dump t mobile

I didn't let T in normal for over 15 years. I have 5 lines I tried to upgrade one of them. They promised me a new phone techniques. And I ended up going to apple and just paying for a phone. Then they said oh, we're sorry. We'll upgrade your phone. And it was supposed to be free coming to find out. I paid over a $1000 short.  Now when they found out, I was going to switch to Verizon. They kept saying they're gonna call me back. I never got a call back before. I switch. I gave them a more shot and called. Got disconnected 6 times and I have still not received a call back. Think it's time for me to leave.  Look at the benefits you're actually getting from them. Is it really worth all the aggravation? Verizon has actually better coverage. Now been T-Mobile does once T-Mobile has you. It's a customer as far as they're concerned, they're done.

  • Welcome to Sprint. Ive left Sprint Three times.Sprint. Nextel -Sprint,Tmobile-Sprint.Everytime, I left because of Service and customer service. T-Mobile has become Sprint. Im a business customer. Goodbye-AGAIN.STOP FOLLOWING ME

  • I want to let you know how upset I am at T-Mobile I have been a customer for 14 years and with the 55+ magenta plan for a long time. Was told it would never increase. Now I'm told it is increasing very soon by another $12 a month. $12 a month for me living only on social security is a huge hike. It's not right and if anyone else is feeling as I do let's start a class action lawsuit.

    Christine Taylor 

  • gramps28's avatar
    gramps28
    Router Royalty
    Disappointed 15 year customer wrote:

    Lol wow that was probably the worst text to speech ive ever had , but you can probably figure it out. Bottom line t mobile promises you everything and delivers nothing but aggregation. 

    I had trouble following, thanks for the follow up. I've been with Tmobile for 20 years and I just started buying my phones direct from Google. Better pricing and financing and trade ins are a breeze.

  • Lol wow that was probably the worst text to speech ive ever had , but you can probably figure it out. Bottom line t mobile promises you everything and delivers nothing but aggregation.