Forum Discussion
T-life not working on your (older) phone?
Hey all,
Anyone else not able to use the new App due to age of your phone? Figured we could all whine together.
Ciao,
ACD
Same here. Requires Android OS 9.0 or above. I am stuck at 8.0 with no future updates available.
This is ridiculous to require OS 9.0 or higher. My device has apps far more complicated
than T-Life Tuesday and they all run fine. This is the only app that is giving me a problem.
I would like to see T-Mobile fix this compatibility issue or make T-Life available
as a website link to view and buy benefits due to customers.
Ken
Same issue when trying to install Life.
Versión Android 8.1.0
“This app won’t work for your device”
Can Tmobile provide a viable option to install Life, given my Android version. I do not want upgrade my OS.
The new app is requiring iOS 16 and up for, best I can tell, no reason whatsoever other than to try force you to upgrade phones. Either way, it's disingenius at best and has me quite upset with T-Mobile at this point. Considering I just invested in a new screen for one phone and battery for both, there's no way I'm upgrading my phones to make them work with this app.
Jimha0406 wrote:
Same issue when trying to install Life.
Versión Android 8.1.0
“This app won’t work for your device”
Can Tmobile provide a viable option to install Life, given my Android version. I do not want upgrade my OS.
Same problem here with my Samsung Galaxy S7 Edge OS 8.0. I am very disappointed no replies from Tmobile on these posts. Its like the don't care
I complained about this over a week ago and T-Mobile said they were working on a workaround by making a web version of this and it would be ready soon. I still haven't gotten an update and am not holding my breath for it.
mr_l84 wrote:
What is the T-Life app, and what have I been missing?
Every Tuesday T-Mobile has special deals. This depends on the type of service you
have with your cellphone. This coming Spring they will offer free MLB.
Down load the app and it will become clear.
Ken
I also have an older phone. I could not connect to T-Mobile at all. My granddaughter told me if I reset my phone it might connect. So, I reset and it connects!
Same and still looking for an answer 3+ months later…
Very disappointing, been a customer for over 22 yrs, T-Mobile doesn’t seem too worried or bothered about it either. 😪
Tsmurf - that's a positive development. Thank you for poking them.
What is the T-Life app, and what have I been missing?
