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rebop24's avatar
rebop24
Transmission Trainee
Hace 6 meses

Cookie issue with Community!

Hola folks,

New to T-mobile but not new to compiuting or cellphones. Been online since 1986 (not a typo), but this one baffles me.

 

Everything T-mobile is working including all iPhone apps and all browser sites EXCEPT here in Community! Everything T-mobile is whitelisted and cookies accepted, but when I try to login here after signing in it crashes with the following screen shot. To get here, I have to use a private window. It definitely appears to be a cookie issue. Yet ONLY with community.

I have turned off pop-up blockers, trackers, etc yet still does this.

The worst is after a few tries, I am locked out of my T-mobile account for 24 hours.

Can anyone help?

¡Gracias!

~Bob

 

  • rebop24's avatar
    rebop24
    Hace 6 meses

    I seem to have found a cookie blocker extension setting that allows this to work now. Whew! Had to really seartch this one.

    Thanks all.

  • rebop24's avatar
    rebop24
    Transmission Trainee
    Hace 6 meses

    Anyone here from T-mobile? Can you get this to the developers? Here is enough to solve this problem - again with Firefox!! Lots coming here:

    Hopefully this will help you help me....

    I am logged in to another part of the T-mobile domain in another tab. I go to new tab to login here at Community and before I attempt I get this:

    ''The script from “https://tmobilees.mpeasylink.com/mpel/mpel?href=https%3A%2F%2Fcommunity.t-mobile.com%2F&ref=&lang=en&country=&curr=undefined&region=” was loaded even though its MIME type (“”) is not a valid JavaScript MIME type.
    community.t-mobile.com

    AppReady.allowLoadingElements() has not been called which might be an error. Make sure the app component calls it, that all route resolvers resolve, and there aren't any previous errors. rollbar.min.js:1:64172

    ''
    After I try I get this:

    See image:

    More coming...