Forum Discussion

JCAGB's avatar
JCAGB
Newbie Caller
Hace 2 años

Home internet service really sucks lately

Hey T-Mobile , why is my home internet service so bad lately? Also, why don't the people who answer my calls speak English?

If i had to compare my recent experience with T-Mobile home internet to anything else in the world. I would compare it to having dental surgery without anesthetic.

The service sucks!

The customer service sucks!

Give me one good reason to stay with your service....

 

  • dadaphil's avatar
    dadaphil
    Roaming Rookie

    I like watching Pluto TV. Tonight it's coming in ncely.

  • dadaphil's avatar
    dadaphil
    Roaming Rookie

    Betore today it seemed to me like my internet reception might never inprove. By the way, the Nokia gateway was replaced by warranty. Jem is the name of the guy who helped me. Right now i think my problem is solved. Hopefully nothing else will cause any pronlems. 

  • dadaphil's avatar
    dadaphil
    Roaming Rookie

    I've had spotty service since i first had the nokia gateway in my house. Good news is just today they sent me a replacement nokia gateway. In setting it up today i noticed a strong looking signal coming from a moderate distance down my street. A few months ago i didn't see this. AND my connection is better now. I changed the location of the gateway to the other side of my place. So tonight i am relieved.