Forum Discussion
Home Internet Static IP
Is it possible to get a static IP with the 5G Home Internet service? Normally I wouldn't need it but since my connection dies at least once a week I get a new IP every time my modem reboots. I work from home and whenever my IP changes I have to update some of my clients' firewalls.
- magenta9938318Newbie Caller
Lets socalize this and get enough subscribers to post that they want this feature. Post this question on Nextdoor, facebook, twitter, etc and ask fellow subscribers to post that they would like this feature and see if we can get their attention.
- hanjin66Newbie Caller
I call Tmobile the other day, their representative told me their engineers are actively working on a solution to get static IP for tmobile 5G home internet, I dont know if that’s true or not, but I hope we can get static IP soon
- foxhoundvenomNewbie Caller
ghostlee13 wrote:
There's no way to configure a static IP on the gateway.
That's technically incorrect. Policy wise this may be correct if T-Mobile set up a policy that at lower levels the tech doesn't have rights to change this. Now if T-Mobile created their own software for their routers and purposefully left out the capability to do this, then yes there wouldn't be a way (without reprogramming). Which would mean that technically they can. ISP's do this all the time and usually they do it for a small monthly fee, which would be smart from a business standpoint because then there would be more happy customers and they get more money. If they try to use the excuse that it would be too big of a headache, that would be a lie because then why would other companies offer this? It would only be an excuse so they wouldn't have to offer it. Now don't get me wrong, I love T-Mobile, but in this area for static IP's, if they want to continue great customer service that I have had for the past 5 years, they would offer this.
- wildgrizzlyNewbie Caller
Need static IP, cannot connect to work. Service becomes useless if I cannot connect to work.
- MixedneedlesNewbie Caller
Hulu app has same issue.
we joined T-Mobile home internet a bit over a month ago
and I have had to text chat with them 5 times now re IP address change causing tv to not be allowed. It sees tv as a mobile device not a home internet.
also issues related that it drops your local stations.
while Hulu is helpful and resets it all this typically take 20 min to fix.
would be great if T-Mobile would set a static IP address per gateway to solve this issue. Gracias
- bock57Channel Chaser
This post needs to stay on top, I also need a static IP addresses. My IP changes daily without rebooting. My located is always right. T-Mobile are you listening.
- watNewbie Caller
Same as ducktape, I'm working from home and have systems that always need my new IP every other day. We need an option for static IPs!
- MisterKChannel Chaser
It is dynamic. I have to reboot my Gateway at least once a week, sometimes more often. That makes me very sad. The problem for me with dynamic IP is my DirectTV Stream service uses a static IP to determine my home location. Yep, I know that is stupid, but that is what they do. So every time I reboot the Gateway, DirectTV Stream thinks I have moved. At this point they must think I live in a bus.They allow four moves in a year, then they lock you out of the max streams allowed of 20 (again, a ridiculous limit), and then cap you at two streams for another year.
- jenniferayers71Newbie Caller
Same issue. Replying to keep this topic current and hopefully get it addressed by T-Mobile.
I would love to have static I.P. address and also ability to change more settings on router/gateway like there were on the previous model. The 5G WiFi Gateway offers very little in terms of customization or control. I would like to be able to access remote desktop on my computer when I am away and I would need port forwarding to do that, but cannot.
Also I’ve had issues with trying to buy a state lottery ticket because my IP address says I’m in another state!
Please fix this, T-Mobile!!!
- WkisseNewbie Caller
PLEASE, PLEASE T-Mobile - allow a STATIC IP and this Internet service is GOLDEN.
You will have beaten ALL THE COMPETITION to a pulp.
When will we see this availability?
Is sorely needed for MANY clients.
¡Gracias!
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