Forum Discussion
Home Internet Static IP
Is it possible to get a static IP with the 5G Home Internet service? Normally I wouldn't need it but since my connection dies at least once a week I get a new IP every time my modem reboots. I work from home and whenever my IP changes I have to update some of my clients' firewalls.
- GlobalTransmission Trainee
For those who need static IP, are you connecting to TM gateway directly? Has anyone tried this:
TM Gateway → Router → Internet
All the client devices should connect thru the Router instead of directly to the TM Gateway, then configure the Router to Static IP
It’s not an expensive workaround.
- WilliamFTransmission Trainee
I was unable to sign up for Venmo even after sending them a copy of my passport and driver's license because they detected my location as being in Hawaii while my bank account and address were in my actual state of residence. I've also had whitelisting issues for work related projects because of changing IP addresses.
- C82Newbie Caller
I spoke with a rep today she put a request in to get me a static IP address said she would get back with me in about 48 hours
Yes most people don't need it for home internet and just fine having cg nat. But some of us do need public IP directly Nike most other isp give you.
Will update when I get more info
- apachedaltonNetwork Novice
how do you have any time for anything else but posting here
- Craiger33Newbie Caller
Same issue here as well. Mine has changed 3 times in the last 2 weeks. When I called they said it was because they're updating my local tower and when they are done it won't change as often (but no- they don't have and this rep said, don't plan to have, static IP address as an upgrade. Bummer because otherwise I do love my T-Mobile Home Internet. This might be a deal breaker for me though.
Fingers crossed that something changes!
- Mr_MonkeyNewbie Caller
This topic has been open for nearly a year.
TMobile's plan on addressing this are uncertain. I called today and heard "TMobile engineers are diligently working on providing this service and will send an email when available” (don’t call us, we’ll call you).
It’s time to investigate other providers.
- penguinslovebanNewbie Caller
legendinmyownmind wrote:
You can fix it by picking a business-oriented network. It's usually a wired connection.
Believe me I would love an alternate service, unfortunately the only other service available to me is satellite, and that can barely be called broadband. I am actually quite happy with TMHI, I routinely see speeds over 100 Mbps now and it continues to increases every month. At this point in 2022, since we have been planning for over 20 years we should be using all v6 networking. T-Mobile could easy accomplish this, especially since they were the first ISP to have a "100% v6" network, accomplished through ample use of 464 tunnels, so not a true v6 network. At this point they just need to drop the tunnels and let everything go real v6. This would solve the CGNAT, tunnel issue and static addressing issue. Seriously people its been 20 years, if you don't have equipment at this point that can handle v6 we shouldn't be held back because of it.
- WkisseNewbie Caller
Estimado/a legendinmyownmind (love the moniker!):
I totally agree.
This is being offered as a “Home Internet” and there are many, many more ‘consumers’ who want/need this service than businesses.
If there’s a work-around everyone on the forum is waiting for a response.
In my situation, I have six offices, and Comcast is the only provider in many of my service areas.
Comcast=the one we love to hate.
Locations with Verizon FIOS are using Verizon Fios.
I have a work-around for my VPN - not using a fixed IP, but connecting through a ‘named location’ (too much detail for this forum) and it works.
So, I am thankful for T-Mobile as depending on location my speeds are typically 300/100MB/s consistently for $50.00 per month vs. The evil Comcast.
And...as a business owner, from my experience one office location uses less data per month than the ‘typical’ consumer as no streaming downloads, only VOIP and web applicationss.
- legendinmyownmiRoaming Rookie
I think static IP will not happen on wireless home internet, and you are all pushing on a rope. The IP address space is finite, Tmobile's share of addresses is limited, and this service use CGNAT to manage this limited resource.
Many of these stories have good reasons to need static addresses, like your work depends on it - wireless home internet is the wrong path for you. Why would you wait or hope for a change in the design of this residential-consumer network?
You have a manageable problem. You can fix it by picking a business-oriented network. It's usually a wired connection.
- WkisseNewbie Caller
PLEASE, PLEASE T-Mobile - allow a STATIC IP and this Internet service is GOLDEN.
You will have beaten ALL THE COMPETITION to a pulp.
When will we see this availability?
Is sorely needed for MANY clients.
¡Gracias!
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