Home Internet Static IP

Hola Folks:

T-Mobile will need to provide static ip addresses if their home internet is to be a success.  I have used cellular based systems off of both Rogers and Bell Mobility in Canada and early on they offered both a public IP and static ip for a small additional fee.  I know that now Bell Mobility only supplies static ip service probably because public will fine if coupled with DDNS service for most purposes will not work for things like Hulu.  Keep asking they wil eventually supply it I am sure.  As for me I will return my device and revert back to my earlier service.  The T-Mobile system works well and I am disappointed to need to do this but I do need a static IP address facing the Internet for all the reasons mentioned above.

Ed

Replying to boost. I work from home and have to cancel T-Mobile home internet because of this issue. 

Because T-Mobile doesn't offer a free antivirus, like any other ISP does, I had to purchase BitDefender, that includes a VPN. Well, the VPN doesn't work because I requires a FIXED IP address in the computer where it is installed.

When I asked support regarding Fixed IP addresses, I was told that I had to change my membership to Business type, obviously EXTRA-CHARGES, for something other ISP’s provide FREE.

Just adding my complaint to the list. I have HULU LIVE. which I love, but had optimum Online which I hate. So I was excited get rid of optimum and to get Tmobile home internet.. had it for 2 days and have had to call HULU  for each day. Im really not sure if its solely a problem for TMOBILE to solve as Hulu wont work on my tv but has no problem working on my laptop, ipad and computer all on the same home network as my TV not to mention that I have no problem with Netflix, amazonPrime, Paramount+, disney+. I understand why its happening in regards to static IP and that would fix other issues aswell for users with bussiness. but in regards to HULU I think both HULU and TMOBILE should get together to solve this. In the meantime my only solution other than calling Hulu everyday is to use my phone to cast HULU onto my TV. the quailty is not as good. but unless I need to watch a movie in high quality its a good work around for now. 

Switched to T-mobile home internet because speeds by other providers were poor in my area.  I'm having same problem with Hulu with live tv.  It must be possible to have a static IP through a gateway because I had that with our previous provider.  The speeds were just low/inconsistent with them.  Other than waiting for T-mobile to start providing static IPs, has anyone had a good permanent solution from Hulu?  Seems they could "waive" the IP requirement for the accounts that need it or override the IP address location to always be the zip code of your home.

C82 wrote:

I spoke with a rep today she put a request in to get me a static IP address said she would get back with me in about 48 hours 

Will update when I get more info

Any update, I am getting tired of resetting my account because my IPv6 is in LA and I am in Lawrenceville GA.

A couple fo technical corrections:

• Just about every home internet gateway uses dynamic public IP addresses.
• Most home internet services don't even offer static IP addresses. Those are generally reserved for business customers.
• Most smartphones support IPV6 which allows enough unique IP addresses for every single phone on the planet. IPV4 can only support about 4B unique IP addresses (32-Bit) while IPV6 is basically infinite (128-Bit).
• TMO 5G gateways are stationary cellphones so the public IP will be IPV6. You can go to any website that shows your public IP and confirm it is indeed IPV6. You will also see your geolocation which is where the problem lies.

The reason why some web services don't work when your public IP changes is due to geolocation. On a cable modem, your public IP will change but the geolocation will remain the same. With smartphones, your public IP will sometimes route to a different geolocation as some have experienced. If your web service requires geolocation, this issue makes your web service provider think you moved. On a smartphone, apps know that geolocation from public IP is not accurate so it relies on the actual GPS coordinates from the phone. However, for laptops and other network appliances, most don't have GPS so web service providers need to use public IP as an approximation of the geolocation.

I’m sure TMO is aware this is a problem with home internet and will need to fix somehow.

I am also a HULU user who just spent 45-60 minutes yesterday and 30 minutes today to get "Live TV" turned back on because my IP address changed. While on with tech support, one of the questions asked is ISP (internet provider). They give the "eye-roll" when they hear T-mobile AND Verizon. It sure would be great if static IP's were available for the home internet.

I have the same problem, MY website can shut down everytime the address changes. Some times I am in Miami or Orlando or Chicago. I have to check in with my website and  set things straight. Also my U-Tube TV is always asking for my address. It doesn't matter if you are using a router with a static address because it gets it information from T-Mobile

Global wrote:

For those who need static IP, are you connecting to TM gateway directly? Has anyone tried this:

   TM Gateway → Router → Internet

All the client devices should connect thru the Router instead of directly to the TM Gateway, then configure the Router to Static IP

It’s not an expensive workaround.

Prob just a miss type it would have to go

      Internet ---  TM Gateway  ----  Router

your unable to put your own router before the TM Gateway.  It needs it to get the cell connection.  

and you also have to get assigned a static IP from TM you cant just pick one and go with it.

Well it might work but for a short time I would bet and a short time could be weeks or even months till they figure it out.   

The GW is what gets the IP and unless you can do port FW or bridge mode which I am still waiting to see and hope they will be able to do being they said they will give me a Static IP.