Home Internet Static IP

@scottyj we use netflix, Disney, paramount, youtubetv, prime … I also run a plex server (for movies) and channelsDVR (local OTA channels and such) server

none of these give us any trouble as they determine location differently than DTV and Hulu. DTV and Hulu are stupid and have these problems, while almost everyone else does not. also, I was mostly referring to the problems about streaming being throttled on the “business internet”. my experience is not throttled, at all, and faster almost all the way around except for the static ip latency issue.

my “static” IP bounces all over the country, at one point today I was in LA, another in Chicago, another in Delaware and another in Virginia. it’s weird but none of the services we use have a problem. 

you could also look at Sling as an alternative if you're up for that. I don't believe they have problems like DTV does. it's very similar content from what I recall.

rinehart

What streaming service do you have?  I have Directv Stream.  The problem I have is their service allows up to 20 devices on your "home" location and then 2 devices can be logged in when away from home.  As soon as my IP changes, my Directv thinks I am away so it only allows 2 devices to be streaming at a time.  Which half the time is fine, but some nights with a houshold of 4 (2 teenagers) we want to watch more than 2 devices at a time.  

@ArthurZey to use IP Passthrough, first change the LAN settings of the Inseego to a subnet not found on your own router. I set my Inseego to 192.168.12.1/24 subnet (because I had the Nokia trashcan before) and my own equipment is on the 192.168.1.1/24 subnet. Once that was set, I then enabled IP Passthrough and I am still able to access the webGUI. My problem before was both LAN segments matched and my router/gateway had the same IP as the Inseego. 

Also, I'm not sure why anyone is seeing that streaming is a problem as my household is constantly streaming and in many cases, multiple streams happening all at the same time. No issues at all and as compared to the Nokia Home Internet device, the performance is quite a bit better. Although, the static IPv4 adds 4 times the latency, this hasn't impacted really anything at this point. I'll probably just remove this at some point to get better latency.

I am hoping there is a fix for this.  We just switched to Directv stream now that we have good internet.  I noticed a month or so ago that the time on my guide was off by an hour, due to the IP address the DTV stream thought I was in another state.  Not a big deal but now I have had to reset my "home location" twice this week because the IP has changed, DTV Stream only allows 4 changes per year. DTV says it is a T mobile problem  and when I called T Mobile they claim it is a DTV problem, that they need to find a better way to track my location…...

@zookybear:

t-mobile small business internet throttles ALL streaming services

WOW...that is just so...wildly unacceptable. I don't even know what to say.

I probably haven’t noticed because

1. I’ve had this all set up for less than a week so far.
2. I’m in a rural mountain town, so I’m getting a few tens of Mbps upload/download at most through my T-Mobile connection, even with a high-gain antenna booster pointed directly at the (LTE-only) T-Mobile cell tower that I can see with the naked eye…
3. I’m loadbalancing across 4 ISP connections (2x Rise Broadband, 1x Starlink, 1x T-Mobile) using my TP-Link ER605 multi-WAN router, so not all streams go over the T-Mobile connection.

I vaguely recall a flyer plastered to the counter in the T-Mobile store that said something about how they had some commitment to not do anything of the sort, but I didn’t read the verbiage carefully, nor did I snap a photo.

Ugh.

T-Mobile has been quite the unpleasant experience for the last several months of just trying to get into a usable state, and if it weren’t so dirt cheap, I probably would boycott them.

All of this is true ArthurZey, but you failed to mention t-mobile small business internet throttles ALL streaming services,  even if the productivity filter is lifted. It took 2 weeks and 3 support tickets to finally get a network engineer to confirm they can't "fix" this. His recommendation was to use my VPN if I needed more than 1.5mbps for streaming,  lol.

The ~20-hour ordeal that I had to go through for all this is worth a separate writeup, but yes, you can get a static public IPv4 address on your T-Mobile gateway/router. Here are the requirements:

1. Set up a T-Mobile Business Account using a Federal Tax ID Number (also referred to as an “FEIN”). Tú no se puede set up the business account as a sole proprietorship under your social security number (SSN). You’ll have to do this in a physical store.
2. Ask your in-store sales rep to add the following add-on to your account:
   ZSIPV4MI "Bus Static IPV4 MI $3 Chi"
   That is the product code / SKU for a static IPv4 address for an extra $3/month. (There's a similar one for IPv6, if you need that for some reason.)
3. Make sure to request an Inseego FX2000 device as your gateway/router. They are unlikely to have these in-store. (I had to do a horrific rigamarole to get one of these by calling Business Sales ahead of having the right kind of business account set up.)
4. Call Business Tech Support and request that they finish approving/activating/provisioning your static IPv4 address.
   I wish I could give you the direct number, but every time I call what I'm previously told is a direct number, I get bounced around to 4 or 5 reps before getting to someone in the right department. You can try Business Customer Care (allegedly +1-888-310-8369) and then make sure to specifically request Business Technical Support who can help with 5G Home Internet.
   9 out of 10 "technical" "support" reps are not going to know anything about IPv4 or IPv6 or static IP addresses or anything. You will likely get a lot of runaround and misinformation. (Do not be fooled by claims about having a "Retail Business Account" versus a "Corporate Business Account" or the line needing to be on some other kind of plan (eg, ZUNLINTTR); these are all irrelevant!) What I found ultimately had to happen was for them to update the APN associated with my line and then for me to power cycle my Inseego FX2000 gateway for it to pick up the new settings (and then it automatically configured itself with the static IP address, which I was able to find on the administrative configuration website of the router itself).

A few other notes:

• You do not ever need to use the T-Mobile Internet app on a mobile phone, no matter what anybody tells you.
• If you have your own router, it might be tempting to set the Inseego FX2000 to “IP Passthrough” mode (under Settings → Advanced → LAN), so that your own router gets the public IP address (and you avoid being double-NATted), doing so will prevent you from being able to access the Inseego FX2000 configuration website (since it won’t have its own IP address to access via your browser), and you’ll lose access to some useful diagnostic information.
  So I recommend against IP Passthrough, instead opting for putting your own router in the Inseego FX2000’s DMZ (under Settings → Advanced → Firewall), and to do so, you’ll probably want to configure your own router to use a static IP address on the Inseego FX200’s LAN subnet.
  From a performance perspective, I have it on good authority that the biggest introduction of latency is the mere fact of there being a physical device, rather than the double-NATting itself. Putting your own router in the DMZ should address any of the functional downsides of double-NATting.

I can confirm that with all of the above, I'm able to access internal network services on my private LAN with the appropriate port forwarding set up. For example, I have a machine I SSH into that only has a private LAN address, but when I try to connect to it from outside my network through my T-Mobile static IPv4 address, the Inseego FX2000 forwards all traffic to my own router (which is in its DMZ), which then forwards the specific port to the machine I'm SSHing into.

hanjin66 wrote:

I call Tmobile the other day, their representative told me their engineers are actively working on a solution to get static IP for tmobile 5G home internet, I dont know if that’s true or not, but I hope we can get static IP soon

Well almost a year has passed and no results. Time to go to Verizon or AT& T

hanjin66 wrote:

I call Tmobile the other day, their representative told me their engineers are actively working on a solution to get static IP for tmobile 5G home internet, I dont know if that’s true or not, but I hope we can get static IP soon

lol - Checking for a solution to this, came across this post. That is exactly what Tmobile told me as well today. Being as this was 9 months ago, doubt it is happening anytime soon. In other developments, doing research has led me to believe I could sign up for small business static ip. Unfortunately, this does not work at the moment, lol. But they are working on it. I have called repeatedly, and I keep getting read the scripts. I don't need to hear scripts, I need Internet that allows me to work. This last call, I was polite, and every-time I heard the script, I reiterated my request for a solution. Finally was told there is no solution. Perfecto.

I spoke with Tech Support about 1 and a half months ago on this very issue, and they said their engineers are working on it. I do not get my local channels on my FuboTv app. they change almost daily. I was going to cancel my TMHI, but they offered to suspend my account until they have a fix. Thankfully I didnt cancel my comcrap internet because I thought this might be an issue. (an issue I don't have with comcrap.) If this cannot be resolved, it's a deal breaker for me, but I want this to work so badly.