I signed up for the Home Internet and got an email that I was activated on 04/01/21... A few days later the cylinder device arrived and connected to the internet easily. Nevertheless, I cannot register to get a T-Mobile ID for this account. I cannot login online OR use the T-Mobile app because it keeps stating they don't recognize my email. I've had two lengthy phone calls with support and visited a store (whom in turn called support)... As of now I STILL can't create a T-Mobile ID to manage my account. (This account was created using my Pre-paid phone account...)
At first I thought it didn't matter that I couldn't access my account since the service is working so-so... But at the end of the first month my service was cut off as the person who initiated my account did not ensure that I was signed up for autopay. I never received an email about my bill. When I called about my service they wanted me to pay the $65 + restoration fee + plus a fee for making a payment manually over the phone...?!? It would have all been over $90... It should have only been $60... After admitting their fault they charged me $67 to continue with the service... I'm told I'm signed up for autopay, but we will see…
I STILL CAN'T REGISTER FOR A T-MOBILE ID so that I can manage my account. I've been working with the store and they're having trouble getting the techs to resolve this problem as of... 06/02/2021...
Internet quality is lacking... The speed is inconsistent; 5mbs - 25mbs... I can't visit some websites using the Home Internet device yet have no problems visiting the same sites/pages using my T-Mobile prepaid phone account as a hotspot. Reviewers should look into the issue as to why this ISP (T-Mobile Home Internet) cannot be used to access some websites. There are quite a few pages I cannot access, but yet I can access them using T-Mobile's prepaid phone account as a hotspot.
","kudosSumWeight":7,"postTime":"2021-06-04T16:14:43.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:home internet","text":"internet residencial","time":"2019-11-29T13:58:17.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:register","text":"Regístrate","time":"2023-05-05T11:47:10.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:setup","text":"configuración","time":"2019-03-17T19:23:02.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:t-mobile id","text":"t-mobile id","time":"2023-05-02T02:37:19.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:122359_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":18074},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"
I signed up for the Home Internet and got an email that I was activated on 04/01/21... A few days later the cylinder device arrived and connected to the internet easily. Nevertheless, I cannot register to get a T-Mobile ID for this account. I cannot login online OR use the T-Mobile app because it keeps stating they don't recognize my email. I've had two lengthy phone calls with support and visited a store (whom in turn called support)... As of now I STILL can't create a T-Mobile ID to manage my account. (This account was created using my Pre-paid phone account...)
At first I thought it didn't matter that I couldn't access my account since the service is working so-so... But at the end of the first month my service was cut off as the person who initiated my account did not ensure that I was signed up for autopay. I never received an email about my bill. When I called about my service they wanted me to pay the $65 + restoration fee + plus a fee for making a payment manually over the phone...?!? It would have all been over $90... It should have only been $60... After admitting their fault they charged me $67 to continue with the service... I'm told I'm signed up for autopay, but we will see…
I STILL CAN'T REGISTER FOR A T-MOBILE ID so that I can manage my account. I've been working with the store and they're having trouble getting the techs to resolve this problem as of... 06/02/2021...
Internet quality is lacking... The speed is inconsistent; 5mbs - 25mbs... I can't visit some websites using the Home Internet device yet have no problems visiting the same sites/pages using my T-Mobile prepaid phone account as a hotspot. Reviewers should look into the issue as to why this ISP (T-Mobile Home Internet) cannot be used to access some websites. There are quite a few pages I cannot access, but yet I can access them using T-Mobile's prepaid phone account as a hotspot.
"},"Conversation:conversation:122359":{"__typename":"Conversation","id":"conversation:122359","solved":false,"topic":{"__ref":"ForumTopicMessage:message:122359"},"lastPostingActivityTime":"2024-07-24T19:52:03.000-07:00","lastPostTime":"2024-07-24T19:52:03.000-07:00","unreadReplyCount":55,"isSubscribed":false},"ModerationData:moderation_data:122359":{"__typename":"ModerationData","id":"moderation_data:122359","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:122359_1":{"__typename":"Revision","id":"revision:122359_1","lastEditTime":"2021-06-04T16:14:43.000-07:00"},"ForumReplyMessage:message:122401":{"__typename":"ForumReplyMessage","id":"message:122401","conversation":{"__ref":"Conversation:conversation:122359"},"author":{"__ref":"User:user:43876"},"revisionNum":1,"uid":122401,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"subject":"Re: How Can I Setup My T-Mobile ID for My Home Internet Account...???","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:122401"},"parent":{"__ref":"ForumTopicMessage:message:122359"},"body":"
can they not try changing your number to your router and seeing then if it will work? I know there used to be only certain numbers recognized as legit (as in tmobile vs wifi app number) where it recognized 870 or 501 as legit arkansas number now finally recognizes 479 which was added after so many people got mobile phones they were low on numbers. maybe they could change your number and it will be recognized as a \"real\" number as where some newer numbers are recognized only as temporary numbers like those you get assigned in apps you download such as text free and talkatone and text plus apps,etc.
","body@stringLength":"611","rawBody":"can they not try changing your number to your router and seeing then if it will work? I know there used to be only certain numbers recognized as legit (as in tmobile vs wifi app number) where it recognized 870 or 501 as legit arkansas number now finally recognizes 479 which was added after so many people got mobile phones they were low on numbers. maybe they could change your number and it will be recognized as a \"real\" number as where some newer numbers are recognized only as temporary numbers like those you get assigned in apps you download such as text free and talkatone and text plus apps,etc.
","kudosSumWeight":1,"repliesCount":0,"postTime":"2022-11-30T14:51:12.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:122401_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":39},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1745484921109":{"__typename":"CachedAsset","id":"theme:customTheme1-1745484921109","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["default"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"T-Digit-512x512-1741224414730.png","imageLastModified":"1741224418495","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"Brand_Global_Home_Icon_TMO_SCNDY_RGB_on-K_2022-12-08-1695403805774.svg","imageLastModified":"1695403807934","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1200px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"700","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-200)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-danger)","destructiveTextHoverColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"NONE","sideContent":"NONE","radiusSm":"0","radius":"0","radiusLg":"0","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.06)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"700","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#E20074","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#E20074","blogColor":"#E20074","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#E20074","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#E20074","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#E20074","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#E20074","secondary":"#333333","bodyText":"#000000","bodyBg":"#FFFFFF","info":"#409AE2","success":"#41C5AE","warning":"#FCC844","danger":"#D13A1F","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#6A6A6A"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"'Segoe UI', 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif","fontStyle":"NORMAL","fontWeight":"500","h1FontSize":"34px","h2FontSize":"32px","h3FontSize":"28px","h4FontSize":"24px","h5FontSize":"20px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"0","borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","formTextMarginTop":"4px","textAreaBorderRadius":"0","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"30px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"30px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"'Segoe UI', 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"14px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1737568389000","value":{"email.verification.title":"Se requiere verificación de email","email.verification.message.update.email":"Para participar en la comunidad, primero debes verificar tu dirección de email. El email de verificación se envió a {email}. Para cambiar tu email, visita Mi configuración.","email.verification.message.resend.email":"Para participar en la comunidad, primero debes verificar tu dirección de email. El email de verificación se envió a {email}. Vuelve a enviar un email."},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1737568389000","value":{"title":"Cargando..."},"localOverride":false},"CachedAsset:quilt:tmobileusa.prod:pages/forums/ForumMessagePage:board:troubleshooting-1745484919201":{"__typename":"CachedAsset","id":"quilt:tmobileusa.prod:pages/forums/ForumMessagePage:board:troubleshooting-1745484919201","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"MAIN_SIDE","bgColor":null,"showTitle":null,"showDescription":null,"textPosition":null,"textColor":null,"sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"nodes.widget.nodeActionButtonWidget","className":null,"props":{"buttonAlignment":"center","instanceId":null,"buttonStyle":"lg","actionButtonTitle":"","lazyLoad":false,"buttonWidth":"content_width"},"__typename":"QuiltComponent"},{"id":"messages.widget.relatedContentWidget","className":null,"props":null,"__typename":"QuiltComponent"},{"id":"messages.widget.messageListForNodeByRecentActivityWidget","className":null,"props":{"hideIfEmpty":true,"useTitle":true,"showTabs":false,"pageSize":5,"pagerVariant":{"type":"loadMore"},"style":"compact","viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","truncateBodyLength":-1,"useNodeLink":true,"usePreviewMedia":false,"timeStampType":"conversation.lastPostingActivityTime","avatarSize":"40","useTextBody":true,"useSolvedBadge":true,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"clampBodyLines":3,"useAuthorLogin":true,"useUnreadCount":false,"useNodeHoverCard":true,"useSearchSnippet":false}},"panelType":"divider","sorts":{"conversationLastPostingActivityTime":{"direction":"DESC"}}},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1737568389000","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived"},"localOverride":false},"CachedAsset:quiltWrapper:tmobileusa.prod:Common:1745484832864":{"__typename":"CachedAsset","id":"quiltWrapper:tmobileusa.prod:Common:1745484832864","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"custom.widget.TMoHeader","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"customComponentId":"custom.widget.TMoHeader","useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"community.widget.navbarWidget","props":{"showUserName":false,"showRegisterLink":false,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"500","controllerHighlightColor":"hsla(30, 100%, 50%)","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"14px","linkBoxShadowHover":"none","backgroundOpacity":0.8,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"36px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"15px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-start","linkColor":"#FFFFFF","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"var(--lia-bs-body-color)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"#6A6A6A","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"15px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"#FFFFFF","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"#FFFFFF"},"links":{"sideLinks":[],"mainLinks":[{"children":[],"linkType":"INTERNAL","id":"migrated-link-0","params":{"categoryId":"network-coverage"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-1","params":{"categoryId":"devices"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-2","params":{"categoryId":"postpaid"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-3","params":{"categoryId":"prepaid"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-4","params":{"categoryId":"t-mobile-for-business"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-5","params":{"categoryId":"home-business-internet"},"routeName":"CategoryPage"}]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","showSearchIcon":true,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":null,"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":null,"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"community.widget.footerWidget","props":null,"__typename":"QuiltComponent"},{"id":"custom.widget.TMoFooter","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"customComponentId":"custom.widget.TMoFooter","useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1737568389000","value":{"joinedGroupHub.title":"Bienvenido","joinedGroupHub.message":"Ahora eres miembro de este grupo y estás suscrito a las actualizaciones.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Lo sentimos, no encontramos tu invitación al grupo. El propietario puede haber cancelado la invitación.","groupHubNotFound.title":"Grupo no encontrado","groupHubNotFound.message":"El grouphub al que has intentado unirte no existe. Es posible que haya sido eliminado.","existingGroupHubMember.title":"Ya te uniste","existingGroupHubMember.message":"Ya eres miembro de este grupo.","accountLocked.title":"Cuenta bloqueada","accountLocked.message":"Tu cuenta se ha bloqueado luego de varios intentos inválidos. Vuelve a intentarlo en {lockoutTime} minutos.","editedGroupHub.title":"Cambios guardados","editedGroupHub.message":"Tu grupo ha sido actualizado.","leftGroupHub.title":"Adiós","leftGroupHub.message":"Ya no eres miembro de este grupo y no recibirás futuras actualizaciones.","deletedGroupHub.title":"Eliminado","deletedGroupHub.message":"El grupo ha sido eliminado.","groupHubCreated.title":"Grupo creado","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Cuenta cerrada","accountClosed.message":"La cuenta se ha cerrado y ahora serás redirigido a la página de inicio","resetTokenExpired.title":"El enlace para restablecer la contraseña ha caducado","resetTokenExpired.message":"Intenta restablecer tu contraseña de nuevo","invalidUrl.title":"URL inválido","invalidUrl.message":"No se reconoce el URL que estás utilizando. Verifica tu URL e inténtalo nuevamente.","accountClosedForUser.title":"Cuenta cerrada","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Tu invitación a la comunidad ha sido cancelada o ha expirado.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"No se reconoce el url que estás utilizando. Verifica tu URL e inténtalo nuevamente","pageNotFound.title":"Acceso denegado","pageNotFound.message":"No tienes acceso a esta zona de la comunidad o no existe","eventAttending.title":"Respondió como Asistiré","eventAttending.message":"Se te notificará cuando haya nueva actividad y se te recordará a medida que se acerque el evento","eventInterested.title":"Respondió como Interesado","eventInterested.message":"Se te notificará cuando haya nueva actividad y se te recordará a medida que se acerque el evento","eventNotFound.title":"Event Not Found","eventNotFound.message":"El evento al que has intentado responder no existe.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.TMoHeader-en-1745484926011":{"__typename":"CachedAsset","id":"component:custom.widget.TMoHeader-en-1745484926011","value":{"component":{"id":"custom.widget.TMoHeader","template":{"id":"TMoHeader","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.TMoHeader","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.TMoFooter-en-1745484926011":{"__typename":"CachedAsset","id":"component:custom.widget.TMoFooter-en-1745484926011","value":{"component":{"id":"custom.widget.TMoFooter","template":{"id":"TMoFooter","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"Footer global","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.TMoFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"Footer global","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1737568389000","value":{"navLabel":"Rutas de navegación","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1737568389000","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeActionButtonWidget-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeActionButtonWidget-1737568389000","value":{"defaultActionButtonTitle":"Comenzar una conversación","actionButton.grouphub.startDiscussion":"Comenzar una discusión","actionButton.title@board:FORUM":"Comenzar una discusión","actionButton.title@board:BLOG":"Crear una entrada de blog","actionButton.title@board:TKB":"Crear un artículo","actionButton.title@board:OCCASION":"Create an Event","actionButton.title@board:IDEA":"Suggest an Idea","joinGroupHub":"Unirse al grupo","join.successHeader":"Bienvenido","join.successMessage":"Ahora eres miembro de este grupo y estás suscrito a las actualizaciones.","errorMessage":"An unidentified problem occurred during the action you took. Intenta nuevamente más tarde.","errorHeader":"Error - Action Failed"},"localOverride":false},"CachedAsset:text:en_US-components/messages/RelatedContentWidget-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/RelatedContentWidget-1737568389000","value":{"title":"Contenido relacionado","emptyDescription":"No hay contenido para mostrar"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1737568389000","value":{"title@userScope:other":"Contenido reciente","title@userScope:self":"Contribuciones","title@board:FORUM@userScope:other":"Discusiones recientes","title@board:BLOG@userScope:other":"Blogs recientes","emptyDescription":"No hay contenido para mostrar","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Alcance"},"localOverride":false},"CachedAsset:text:en_US-components/community/FooterWidget-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/FooterWidget-1737568389000","value":{"homeLink":"Inicio de Comunidad","topOfPage":"Principio de página","buildHash":"Build Hash:","buildNumber":"Número de compilación:","buildTime":"Build Time:","privacyPolicy":"Aviso de Privacidad","helpLink":"Ayuda"},"localOverride":false},"Category:category:network-coverage":{"__typename":"Category","id":"category:network-coverage","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:devices":{"__typename":"Category","id":"category:devices","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"CATEGORY","displayId":"devices","nodeType":"category","depth":1,"title":"Dispositivos","shortTitle":"Dispositivos"},"Category:category:postpaid":{"__typename":"Category","id":"category:postpaid","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"CATEGORY","displayId":"postpaid","nodeType":"category","depth":1,"title":"Pospagado","shortTitle":"Pospagado"},"Category:category:prepaid":{"__typename":"Category","id":"category:prepaid","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:t-mobile-for-business":{"__typename":"Category","id":"category:t-mobile-for-business","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Conversation:conversation:191751":{"__typename":"Conversation","id":"conversation:191751","topic":{"__typename":"ForumTopicMessage","uid":191751},"lastPostingActivityTime":"2025-04-26T18:08:28.595-07:00","solved":false},"ForumTopicMessage:message:191751":{"__typename":"ForumTopicMessage","subject":"Data time","conversation":{"__ref":"Conversation:conversation:191751"},"id":"message:191751","revisionNum":1,"uid":191751,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__typename":"User","uid":187601,"login":"Schm2112","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-7.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":12},"postTime":"2025-04-26T18:08:28.595-07:00","lastPublishTime":"2025-04-26T18:08:28.595-07:00","readOnly":false},"Conversation:conversation:121204":{"__typename":"Conversation","id":"conversation:121204","topic":{"__typename":"ForumTopicMessage","uid":121204},"lastPostingActivityTime":"2025-04-25T13:44:42.746-07:00","solved":true},"ForumTopicMessage:message:121204":{"__typename":"ForumTopicMessage","subject":"How can I disable the MAC address filtering or add an acceptable MAC address for my HP 8600 printer?","conversation":{"__ref":"Conversation:conversation:121204"},"id":"message:121204","revisionNum":1,"uid":121204,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__typename":"User","uid":48005,"login":"daveshrader1","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-5.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":7789},"postTime":"2023-03-04T08:32:56.000-08:00","lastPublishTime":"2023-03-04T08:32:56.000-08:00","readOnly":false},"Conversation:conversation:125797":{"__typename":"Conversation","id":"conversation:125797","topic":{"__typename":"ForumTopicMessage","uid":125797},"lastPostingActivityTime":"2025-04-24T17:24:24.627-07:00","solved":false},"ForumTopicMessage:message:125797":{"__typename":"ForumTopicMessage","subject":"Nintendo Switch NAT Traversal Process Has Failed","conversation":{"__ref":"Conversation:conversation:125797"},"id":"message:125797","revisionNum":1,"uid":125797,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__typename":"User","uid":33699,"login":"Krawczak47","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-7.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":11974},"postTime":"2024-05-13T19:52:02.000-07:00","lastPublishTime":"2024-05-13T19:52:02.000-07:00","readOnly":false},"Conversation:conversation:163930":{"__typename":"Conversation","id":"conversation:163930","topic":{"__typename":"ForumTopicMessage","uid":163930},"lastPostingActivityTime":"2025-04-24T05:15:35.684-07:00","solved":false},"ForumTopicMessage:message:163930":{"__typename":"ForumTopicMessage","subject":"T-Life App Connected Devices Zero","conversation":{"__ref":"Conversation:conversation:163930"},"id":"message:163930","revisionNum":1,"uid":163930,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__typename":"User","uid":185364,"login":"LJsAce","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-12.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":317},"postTime":"2025-01-19T12:21:04.727-08:00","lastPublishTime":"2025-01-19T12:21:04.727-08:00","readOnly":false},"Conversation:conversation:191664":{"__typename":"Conversation","id":"conversation:191664","topic":{"__typename":"ForumTopicMessage","uid":191664},"lastPostingActivityTime":"2025-04-23T08:51:07.446-07:00","solved":false},"ForumTopicMessage:message:191664":{"__typename":"ForumTopicMessage","subject":"Can’t Connect to Government Website","conversation":{"__ref":"Conversation:conversation:191664"},"id":"message:191664","revisionNum":1,"uid":191664,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__typename":"User","uid":185813,"login":"240361hc","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-6.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":48},"postTime":"2025-04-23T08:51:07.446-07:00","lastPublishTime":"2025-04-23T08:51:07.446-07:00","readOnly":false},"Rank:rank:38":{"__typename":"Rank","id":"rank:38","position":38,"name":"Network Novice","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:201503":{"__typename":"User","id":"user:201503","uid":201503,"login":"mrdbarnes","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-03-01T08:55:08.175-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:38"},"messagesCount":4,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:201503"},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0yMi1HNEpmRXY?image-coordinates=0%2C0%2C512%2C512\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/bi0yMi1HNEpmRXY?image-coordinates=0%2C0%2C512%2C512","mimeType":"image/jpeg"},"Forum:board:android":{"__typename":"Forum","id":"board:android","entityType":"FORUM","displayId":"android","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Android","shortTitle":"Android","parent":{"__ref":"Category:category:devices"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0yMi1HNEpmRXY?image-coordinates=0%2C0%2C512%2C512\"}"},"description":"Samsung, OnePlus, LG, and more!","eventPath":"category:devices/community:xjbgt85279board:android/"},"ForumTopicMessage:message:177510":{"__typename":"ForumTopicMessage","uid":177510,"subject":"More T-Mobile TROUBLES (Device listing in account, T-Life and AppleTV+)","id":"message:177510","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:201503"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:android"},"conversation":{"__ref":"Conversation:conversation:177510"},"moderationData":{"__ref":"ModerationData:moderation_data:177510"},"postTime":"2025-03-01T09:05:45.856-08:00","lastPublishTime":"2025-03-01T09:05:45.856-08:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":460},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:devices/community:xjbgt85279board:android/message:177510"},"Conversation:conversation:177510":{"__typename":"Conversation","id":"conversation:177510","solved":true,"topic":{"__ref":"ForumTopicMessage:message:177510"},"lastPostingActivityTime":"2025-03-02T16:55:32.713-08:00","lastPostTime":"2025-03-02T16:55:32.713-08:00"},"ModerationData:moderation_data:177510":{"__typename":"ModerationData","id":"moderation_data:177510","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:177510":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:177510","relatedMessage":{"__ref":"ForumTopicMessage:message:177510"}},"User:user:150253":{"__typename":"User","id":"user:150253","uid":150253,"login":"JKai","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-06-19T02:05:24.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:38"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:150253"},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0zMS1oU2ROQU4?image-coordinates=0%2C0%2C2048%2C2048\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/bi0zMS1oU2ROQU4?image-coordinates=0%2C0%2C2048%2C2048","mimeType":"image/png"},"Forum:board:streaming":{"__typename":"Forum","id":"board:streaming","entityType":"FORUM","displayId":"streaming","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Streaming","shortTitle":"Streaming","parent":{"__ref":"Category:category:postpaid"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0zMS1oU2ROQU4?image-coordinates=0%2C0%2C2048%2C2048\"}"},"description":"T-Mobile partners with tons of streaming services. We love to hear how it is going.","eventPath":"category:postpaid/community:xjbgt85279board:streaming/"},"ForumTopicMessage:message:128580":{"__typename":"ForumTopicMessage","uid":128580,"subject":"Free Netflix for T Mobile Internet Service","id":"message:128580","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:150253"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:streaming"},"conversation":{"__ref":"Conversation:conversation:128580"},"moderationData":{"__ref":"ModerationData:moderation_data:128580"},"postTime":"2024-06-19T02:07:08.000-07:00","lastPublishTime":"2024-06-19T02:07:08.000-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":1189},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:postpaid/community:xjbgt85279board:streaming/message:128580"},"Conversation:conversation:128580":{"__typename":"Conversation","id":"conversation:128580","solved":true,"topic":{"__ref":"ForumTopicMessage:message:128580"},"lastPostingActivityTime":"2024-06-19T05:53:00.000-07:00","lastPostTime":"2024-06-19T05:53:00.000-07:00"},"ModerationData:moderation_data:128580":{"__typename":"ModerationData","id":"moderation_data:128580","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:128580":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:128580","relatedMessage":{"__ref":"ForumTopicMessage:message:128580"}},"User:user:93718":{"__typename":"User","id":"user:93718","uid":93718,"login":"wyteryno1985","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-07-21T13:36:49.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:38"},"messagesCount":2,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:93718"},"ForumTopicMessage:message:141644":{"__typename":"ForumTopicMessage","uid":141644,"subject":"t-mobile home internet error code","id":"message:141644","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:93718"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:troubleshooting"},"conversation":{"__ref":"Conversation:conversation:141644"},"moderationData":{"__ref":"ModerationData:moderation_data:141644"},"postTime":"2023-07-21T14:00:46.000-07:00","lastPublishTime":"2023-07-21T14:00:46.000-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":2545},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:141644"},"Conversation:conversation:141644":{"__typename":"Conversation","id":"conversation:141644","solved":true,"topic":{"__ref":"ForumTopicMessage:message:141644"},"lastPostingActivityTime":"2023-07-21T16:37:39.000-07:00","lastPostTime":"2023-07-21T16:37:39.000-07:00"},"ModerationData:moderation_data:141644":{"__typename":"ModerationData","id":"moderation_data:141644","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:141644":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:141644","relatedMessage":{"__ref":"ForumTopicMessage:message:141644"}},"Rank:rank:32":{"__typename":"Rank","id":"rank:32","position":32,"name":"Roaming Rookie","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:43779":{"__typename":"User","id":"user:43779","uid":43779,"login":"inob","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-05-27T12:50:32.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:32"},"messagesCount":6,"kudosGivenCount":0,"kudosReceivedCount":12,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:43779"},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0yOC1KV01VZlE\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/bi0yOC1KV01VZlE","mimeType":"image/svg+xml"},"Forum:board:accounts-services":{"__typename":"Forum","id":"board:accounts-services","entityType":"FORUM","displayId":"accounts-services","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Accounts & Services","shortTitle":"Accounts & Services","parent":{"__ref":"Category:category:postpaid"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0yOC1KV01VZlE\"}"},"description":"Ask about your plan, added features or offers.","eventPath":"category:postpaid/community:xjbgt85279board:accounts-services/"},"ForumTopicMessage:message:4728":{"__typename":"ForumTopicMessage","uid":4728,"subject":"Cannot log into my T-Mobile account","id":"message:4728","revisionNum":1,"repliesCount":42,"author":{"__ref":"User:user:43779"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:accounts-services"},"conversation":{"__ref":"Conversation:conversation:4728"},"moderationData":{"__ref":"ModerationData:moderation_data:4728"},"postTime":"2020-10-26T18:16:24.000-07:00","lastPublishTime":"2020-10-26T18:16:24.000-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":43683},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:postpaid/community:xjbgt85279board:accounts-services/message:4728"},"Conversation:conversation:4728":{"__typename":"Conversation","id":"conversation:4728","solved":true,"topic":{"__ref":"ForumTopicMessage:message:4728"},"lastPostingActivityTime":"2021-02-14T19:07:10.000-08:00","lastPostTime":"2021-02-14T19:07:10.000-08:00"},"ModerationData:moderation_data:4728":{"__typename":"ModerationData","id":"moderation_data:4728","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:4728":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:4728","relatedMessage":{"__ref":"ForumTopicMessage:message:4728"}},"User:user:113810":{"__typename":"User","id":"user:113810","uid":113810,"login":"DaveH","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-04-01T12:41:22.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:32"},"messagesCount":6,"kudosGivenCount":3,"kudosReceivedCount":7,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:xjbgt85279/user:113810"},"ForumTopicMessage:message:142784":{"__typename":"ForumTopicMessage","uid":142784,"subject":"iPad problems with T-Mobile Internet","id":"message:142784","revisionNum":1,"repliesCount":11,"author":{"__ref":"User:user:113810"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:troubleshooting"},"conversation":{"__ref":"Conversation:conversation:142784"},"moderationData":{"__ref":"ModerationData:moderation_data:142784"},"postTime":"2023-04-09T12:10:01.000-07:00","lastPublishTime":"2023-04-09T12:10:01.000-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":2242},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:142784"},"Conversation:conversation:142784":{"__typename":"Conversation","id":"conversation:142784","solved":true,"topic":{"__ref":"ForumTopicMessage:message:142784"},"lastPostingActivityTime":"2023-09-29T07:38:09.000-07:00","lastPostTime":"2023-09-29T07:38:09.000-07:00"},"ModerationData:moderation_data:142784":{"__typename":"ModerationData","id":"moderation_data:142784","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:142784":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:142784","relatedMessage":{"__ref":"ForumTopicMessage:message:142784"}},"CachedAsset:text:en_US-components/community/Navbar-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1737568389000","value":{"community":"Inicio de Comunidad","inbox":"Bandeja de entrada","manageContent":"Administrar contenido","tos":"Términos de servicio","forgotPassword":"Olvidé mi contraseña","themeEditor":"Editor de temas","edit":"Edit Navigation Bar","skipContent":"Ir directamente al contenido","migrated-link-1":"Dispositivos","migrated-link-2":"Pospagado","migrated-link-0":"Red y cobertura","migrated-link-5":"Internet residencial y para empresas","migrated-link-3":"Prepagado","migrated-link-4":"T-Mobile Para Empresas"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1737568389000","value":{"hamburgerLabel":"Menú lateral"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1737568389000","value":{"logoAlt":"Khoros","themeLogoAlt":"Logotipo de la marca"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1737568389000","value":{"more":"Más"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1737568389000","value":{"search":"Buscar"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1737568389000","value":{"title.login":"Entrar","title.registration":"Registrarse","title.forgotPassword":"Olvidé mi contraseña","title.multiAuthLogin":"Entrar"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1737568389000","value":{"place":"Lugar {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1737568389000","value":{"anonymous":"Anónimo","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Mostrar más","replyText":"Responder","repliesText":"Respuestas","markedAsSolved":"Marked as Solved","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Estado: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageDeepLink-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageDeepLink-1737568389000","value":{"viewFullDiscussion@board:FORUM":"View Full Discussion ({repliesCount} Replies)","viewFullDiscussion@board:BLOG":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:TKB":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:IDEA":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:OCCASION":"View Full Discussion ({repliesCount} Comments)","showParents@board:FORUM":"Show Parent Replies","showParents@board:BLOG":"Show Parent Comments","showParents@board:TKB":"Show Parent Comments","showParents@board:IDEA":"Show Parent Comments","showParents@board:OCCASION":"Show Parent Comments"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1737568389000","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1737568389000","value":{"title":"Gestor de consultas"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/BuildInformation-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/BuildInformation-1737568389000","value":{"buildHash":"Build Hash: {buildHash}","buildNumber":"Build Number: {buildNumber}","buildTime":"Build Time: {buildTime}"},"localOverride":false},"CachedAsset:text:en_US-components/community/KhorosLogo-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/community/KhorosLogo-1737568389000","value":{"alt":"Con el poder de Khoros"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1737568389000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"Ver detalles","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anónimo"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1737568389000","value":{"authorName":"View Profile: {author}","anonymous":"Anónimo"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1737568389000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1737568389000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1737568389000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1737568389000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1737568389000","value":{"showMessageBody":"Mostrar más","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Inténtalo de nuevo en unos minutos.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Aceptar","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1737568389000","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1737568389000","value":{"repliesCount":"{count}","title":"Responder","title@board:BLOG@message:root":"Comentario","title@board:TKB@message:root":"Comentario","title@board:IDEA@message:root":"Comentario","title@board:OCCASION@message:root":"Comentario"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1737568389000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anónimo","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1737568389000","value":{"loadMore":"Mostrar más"},"localOverride":false},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1737568389000","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Aceptar","urlText":"watch"},"localOverride":false},"User:user:43876":{"__typename":"User","id":"user:43876","uid":43876,"login":"jamiedpowell","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"email":"","messagesCount":2,"biography":null,"topicsCount":0,"kudosReceivedCount":1,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-10-24T16:34:58.000-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ModerationData:moderation_data:122401":{"__typename":"ModerationData","id":"moderation_data:122401","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:122401_1":{"__typename":"Revision","id":"revision:122401_1","lastEditTime":"2022-11-30T14:51:12.000-08:00"},"QueryVariables:ReplyList:message:122401:1":{"__typename":"QueryVariables","id":"ReplyList:message:122401:1","value":{"id":"message:122401","first":10,"sorts":{"postTime":{"direction":"DESC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"DESC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1737568389000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1737568389000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1737568389000","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1737568389000","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1737568389000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1737568389000","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"troubleshooting","messageSubject":"how-can-i-setup-my-t-mobile-id-for-my-home-internet-account-","messageId":"122359","replyId":"122401"},"buildId":"s9moxZsn7wIy4-roQIBP-","assetPrefix":"https://es.t-mobile.com/community","runtimeConfig":{"assetPrefix":"https://es.t-mobile.com/community","buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"tmobileusa","openTelemetryServiceVersion":"25.1.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/community/FooterWidget/FooterWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/community/FooterWidgetHelpLink/FooterWidgetHelpLink.tsx","./components/community/KhorosLogo/KhorosLogo.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}