Forum Discussion

jthrill's avatar
jthrill
Newbie Caller
Hace 4 años

how to reduce ping / latency with 5g home internet

hey! I just got the service and the download and upload speed are working great.

unfortunately, I'm not about to game anymore because of the latency / ping. the ping on my speed test usually reads about 50-60ms but once I'm in game it’s around 120 and has a lot of lag. 

I was wondering if there’s any way to reduce lag / latency? maybe connecting a high-speed gaming router? is that possible? does a 5ghz network help? 

thank you so much for any help!!!!

  • RYC2000's avatar
    RYC2000
    Network Novice

    I am new to this service and still on my first day of use. When I do a speed test, the ping appear to be in the teens if I am using only one device. While one is doing a speed test and I start the same speed test on a second device, the ping time goes into the 300's and 400's. Speed is also variable going from a high of 250 up and about 90 down now, but I have seen 100 to 150 down and about 30 up during the daytime. Seem like this service is great for a single user. Might not be so great if a few people are connected and doing demanding stuff. Ok for watching videos.

  • There are three reasons for High Ping and Network Latency – 

    1. The device’s connectivity,
    2. The internet speed and
    3. The server you use

    Try these method -

    Close Other Network Hogging Applications
    Check Your Internet Connection
    Try Switching to a Better Server
    Change Your Game Settings
    Try Using a Premium VPN

    Get detailed solution howto use these methods